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Mall of Georgia Ford - Service Center

Buford, GA

3.9
2,156 Reviews

2,156 Reviews of Mall of Georgia Ford - Service Center

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June 16, 2023

Never fail to deliver the best customer service while going above and beyond for every customer that walks through the door. More

by Dean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Tyler
Jun 29, 2023 -

Mall of Georgia Ford responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

June 15, 2023

Our time recently at Mall of Ga Ford was a big Blessing to us the care and concern was tops. Thank you again so much More

by GCCC1942US
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian James, Matt Knuckles
Jun 29, 2023 -

Mall of Georgia Ford responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

June 15, 2023

I called Sterling Oliver to help me determine the status of my F150 Hybrid repair and he was able to have Darreyell give me a quick response More

by jecofatl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darreyell
Jun 29, 2023 -

Mall of Georgia Ford responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

June 14, 2023

Professional staff I appreciate that you show us the cost up front so we can make the best decision for our automobile. Mechanics perform their job fast and there is not a long wait time. More

by joshua.c.rogers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian James
Jun 29, 2023 -

Mall of Georgia Ford responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

June 14, 2023

The service Advisor missed one item, vut was able ro take care of it the following week. More

by lhn600f4i
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darryelle
Jun 29, 2023 -

Mall of Georgia Ford responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

June 13, 2023

Amazing place for ford vehicles. Very friendly staff. I am very happy with my ford f150, which I got from here. More

by Nitesh Daroch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Lee
Jun 29, 2023 -

Mall of Georgia Ford responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

June 09, 2023

I’ve purchased several F150 crew cab trucks from MOG Ford over the years, and am always pleased by the caliber of their service department. Today’s visit and service was no different. Great job guys! More

by wilesgo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Jun 29, 2023 -

Mall of Georgia Ford responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

June 07, 2023

Had a recall and was put in right away before my trip to Florida. Thanks to Matt, he doesn’t disappoint. More

by GORMLEYJENSY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Knuckles
Jun 12, 2023 -

Mall of Georgia Ford responded

Thank you for your positive review!

June 07, 2023

I always receive excellent customer service from my service advisor and get answers to my questions in a satisfactory manner. More

by fpubi24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Knuckles
Jun 12, 2023 -

Mall of Georgia Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

Jun 12, 2023 -

fpubi24 responded

I wiil continue to service my truck at your location because of the excellent customer service I always receive .

June 07, 2023

My service representative, Brian James, handled the 90k mile service for my F-150. He provided an accurate cost estimate for the scope of work as well as an estimate for the time involved. All went well More

by losblagg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian James
Jun 12, 2023 -

Mall of Georgia Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

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