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Mall of Georgia Ford - Service Center

Buford, GA

3.9
2,156 Reviews

2,156 Reviews of Mall of Georgia Ford - Service Center

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July 07, 2023

Brian said we needed a new control unit for our heating and cooling system in our 2012 Edge, which cost almost $1,500. All that was needed was the control unit had to be rebooted. Thank goodness for one More

by Rodney_s
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Brian James
July 07, 2023

Everyone was kind and friendly. My service appointment was completed as promised and price was reasonable. More

by hyongha39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian James
July 07, 2023

The persons I dealt with were helpful, polite, competent employees who were eager to assist me. More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
July 07, 2023

I scheduled a routine service plus two recalls for my F250 Diesel. I checked in at 7am and they called me at 11am and told me my vehicle was finished. These days that is exceptional service. At another d More

by mike@maglube.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian James
July 03, 2023

They are terrible, I had my engine go out in my used car after a month of having it. And the only thing they did was try and sell me a brand new car twice the amount of the used car and twice the amount of More

by TRISTEN078247
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew Tyler
July 02, 2023

I did not have an appointment and Josh work me in no problem he did a good job More

by F150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
There all nice to work with good service
Jul 26, 2023 -

Mall of Georgia Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

July 02, 2023

Just ok just ok just ok just ok just ok just ok just ok just More

by ernestorios
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew Tyler
Jul 03, 2023 -

ernestorios responded

Just okay

Jul 03, 2023 -

ernestorios responded

Just okay

Jul 03, 2023 -

ernestorios responded

Just okay

July 02, 2023

Very efficient process, friendly svc managers: wish there was a way to apply coupons to service online More

by kirkman3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember…this should be generated from service receipts
Jul 26, 2023 -

Mall of Georgia Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

July 02, 2023

Don’t have time to write a review. Suppose Mall of Georgia is a good dealership. Thank you More

by bhallinc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James King
4.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Turnbull
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Knuckles, Cason Stewart, Benjamin Jones, Matthew Tyler
June 30, 2023

Was told the vehicle had what I was looking for but actually it didn’t More

by stevealan44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dragos and Lindsey Hester
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