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Mall of Georgia Ford - Service Center

Buford, GA

3.9
2,154 Reviews

2,154 Reviews of Mall of Georgia Ford - Service Center

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July 23, 2023

Thus dealership is very customer oriented and efficient! They treated me with respect and they respected my time! More

by Maddoxkelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2023 -

Mall of Georgia Ford responded

Thank you for your positive feedback!

July 23, 2023

I feel that I was taken for a ride. They charged me over $1200 dollars for a job that would have cost a whole lot less. I am not using them again. Bye. More

by gagbegha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 01, 2023 -

Mall of Georgia Ford responded

On behalf of our team, we sincerely apologize that you had an unpleasant experience. Please reach out to our Service Manager, Alan Greene, at Agreene@mogf.com to discuss what we can do to help.

July 23, 2023

This location has poor communication. They take up to 48 hours for simple diagnostics basically meaning my car is just sitting there for days until they can get around to it. And now I’ve More

by Lu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stephanie
Aug 01, 2023 -

Mall of Georgia Ford responded

On behalf of our team, we sincerely apologize that you had an unpleasant experience. Please reach out to our Service Manager, Alan Greene, at Agreene@mogf.com to discuss what we can do to help.

July 23, 2023

They kept the customer informed of what was going on throughout the service, they were on time and punctual. More

by MARYHENSIEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Jul 26, 2023 -

Mall of Georgia Ford responded

Thank you for your positive feedback!

July 22, 2023

Great service, clean waiting area, knowledgeable technicians, excellent detailing of the vehicle, voices is clear and decisive of all the information you need. More

by milalphonso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashlynn Van Hees
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2023 -

Mall of Georgia Ford responded

Thank you for your positive feedback!

July 22, 2023

Michael Brislin is the man. Not only did he get my 2022 F-250 Tremor fully serviced, but he was able to get my windows tinted as well. On top of that, I’m not sure if it was b More

by Jeff@comfortcontrolinc.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Brislin
Jul 26, 2023 -

Mall of Georgia Ford responded

Thank you for your positive feedback!

July 19, 2023

The Commitment time was within 24hours. For services completed. Service took 48 hours before the vehicle was available. More

by GARY.VERNON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian James
Jul 26, 2023 -

Mall of Georgia Ford responded

Thank you for your positive feedback!

July 18, 2023

Great service best price in town. Would always use mall of Georgia Ford for my lservice needs More

by Billy30019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian James
Jul 26, 2023 -

Mall of Georgia Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

July 16, 2023

Very good service even better results Mr Brian was a big help thank you to the whole mall of Georgia team. More

by huntermccook0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eliot Matias, Brian James, Austin Varner
Jul 26, 2023 -

Mall of Georgia Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

July 16, 2023

This dealership always treats me the best! I highly recommend it. You won't be sorry. More

by CGPITTMAN3227
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian James
Jul 26, 2023 -

Mall of Georgia Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

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