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2,150 Reviews of Mall of Georgia Ford - Service Center
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Verified Customer
September 13, 2023
Service advisor not too informed about service specs. Recommended service that wasn't necessary. Tried to upsell everything. Took forever to get my car back while waiting. Probably never going back. Recommended service that wasn't necessary. Tried to upsell everything. Took forever to get my car back while waiting. Probably never going back. More
by kkrehmeyer
Employees Worked With
Service dept
September 13, 2023
Always works me in and has expedient and courteous service. Only place I have service done on my vehicles that was purchased at this location service. Only place I have service done on my vehicles that was purchased at this location More
by dhalbrook
Employees Worked With
Service manager
September 13, 2023
I could not have asked for better service! The waiting room was comfortable, clean and attractive. Allen went out of his way to help me when I had to have my engine replaced. He and everyone e The waiting room was comfortable, clean and attractive. Allen went out of his way to help me when I had to have my engine replaced. He and everyone else was so courteous and helpful.I will certainly return. More
by jackie1942
Employees Worked With
September 12, 2023
Great team in the service department and sales. As a fleet manager this is my go to location and I always get what I need done without any in house issues. As a fleet manager this is my go to location and I always get what I need done without any in house issues. More
by WFILINUK
Employees Worked With
Alan greene
September 12, 2023
My entire experience was excellent. I was treated great by everyone I came in contact with. The last two visits with mall Of Georgia are extremely better than previous experiences. Kee I was treated great by everyone I came in contact with. The last two visits with mall Of Georgia are extremely better than previous experiences. Keep up the good work. More
by John Smith
Employees Worked With
Service a
September 12, 2023
My service advisor Nate was great to deal with went above and beyond to make sure my customer experience was excellent. He kept me informed and updated of repairs needed, called me after hours to help come u and beyond to make sure my customer experience was excellent. He kept me informed and updated of repairs needed, called me after hours to help come up with a solution for the issue with my vehicle. More
by MOSTEEN66
Employees Worked With
Nate service advisor
September 10, 2023
I am expecting a replacement part. It’s been almost two months and no one has called me to let me know why it is taking so long. I have called twice and they keep telling someone is go It’s been almost two months and no one has called me to let me know why it is taking so long. I have called twice and they keep telling someone is going to call me ! More
by zmhorton
Employees Worked With
I do not have a name
September 09, 2023
I absolutely hate these emails and text messages. I have been contacted several times for one service. How many times do I need to tell you my service advisor was amazing for you to believe me?? I have been contacted several times for one service. How many times do I need to tell you my service advisor was amazing for you to believe me?? More
by odiesouther3
Employees Worked With
I have not worked whit any of these people. Never met any of them. Stephanie handled my service perfectly tho.
September 09, 2023
Dealership diagnosed the issues and made break/fix recommendations. Unfortunately, all parts were not available; thus, delaying service and repair. recommendations. Unfortunately, all parts were not available; thus, delaying service and repair. More
by Tim Turner
Employees Worked With
Scott-Service
