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Mall of Georgia Ford - Service Center

Buford, GA

3.9
2,113 Reviews

2,113 Reviews of Mall of Georgia Ford - Service Center

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April 29, 2019

Excellent experience Everyone I was in contact with in the service department was very helpful and polite. I would recommend Mall of Georgia Ford to all my friends and fam More

by rld2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dont remember
April 28, 2019

My Fleet Vehicle Service Danny was Great about getting My Fleet Vehicle taken care of as He has done several times before. I just call Him a day of two ahead and it has been More

by halholmesjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Cochran
April 26, 2019

New key Needed a new key and for it to be programmed/ synced for my 2018 F150. Mall of Georgia Ford has great service and amenities in the waiting area! More

by amccann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Welday
April 25, 2019

Excellent I am extremely satisfied with all the services provided to me. Always great customer service I always get thing done in a good timely manner. I always More

by ALTAMIRANO_ATL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
OSCAR LOVERA , MICHAEL GALVIN
April 25, 2019

My experience was great. They got my car in and out. They got my car in and out in a good time. Didn't take them long at all. Had a good waiting area also. Service advisor was very helpful. More

by C.WWATSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derick Thornton, Felix Rosianu, James Shellaugh, Chaz Grant, Bongsu Choi, Fred Van Osten, Abigail Raines, Edwin Martinez, Chaz King, Johnny Cuevas
April 25, 2019

Great experience! My service writer was professional and friendly and suggested service that I had not thought of. His friendliness is the main reason I agreed to proc More

by GWINNETTREALESTATE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony
April 25, 2019

Good service Need to improve on updating customers relating to the vehicle service. I dropped off my car and never recieved a phone call regarding the vehicle's pr More

by ERG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toney
Apr 25, 2019 -

Mall of Georgia Ford responded

Customer service is our top priority and we want to see if we can make it up to you and address your issue. Please reach out to Sterling Oliver at 678-288-5979 or Soliver@mogf.com to discuss what we can do to help.

April 25, 2019

My experience with mpg ford Everyone at Mall of Georgia Ford service department were very polite nice helpful even provided transportation to my home and then picked me up when m More

by Marcryan1969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marilyn Muir
April 25, 2019

Marilyn Muir is a real pro and took care of a simple mainten Great dealership service team is superior and has been for 6 years. I keep coming back. Tony and Marilyn are great. Drop off and pick up later in th More

by gbwertz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marilyn muir
April 25, 2019

Excellent service from Marilyn as normal. She is always helpful and great to work with. This should not be a mandatory 25 word minimum. Having this minimum will di More

by WORRELB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marilyn Muir
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