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Mall of Georgia Ford - Service Center

Buford, GA

3.9
2,152 Reviews

2,152 Reviews of Mall of Georgia Ford - Service Center

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June 21, 2019

Excellent Customer Service! I went in for an oil change. It did take a little longer than expected but the great customer service made up for the long wait. Definitely coming bac More

by MIRANDAETAYLOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Wessels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isaiah Glass, Felix Rosianu, James Shellaugh, Ricky Horton, Chris Chandler, Andrew Bane, Nigel Maynard, Mike Procaccini, Rasa Perkūnas
Jul 17, 2019 -

Mall of Georgia Ford responded

Thank you for taking the time to leave us a positive review!

June 20, 2019

Over all service. From the sales department to service and parts, Mall of Georgia Ford is the most professional dealership I have ever done business with. I wouldn’t b More

by Amber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Wessels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Shellaugh, Bryce Piper, Ken Farmer
Jul 17, 2019 -

Mall of Georgia Ford responded

Each and every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking time out of your busy day to recognize us.

June 18, 2019

Regular scheduled service We know that we can take our cars elsewhere, but we don’t. We have bought and serviced our vehicles at Mall of GA Ford for 12+ years. The service depa More

by DebbJ04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Owens
Jul 17, 2019 -

Mall of Georgia Ford responded

We appreciate you taking the time to leave us a positive review!

June 18, 2019

Service Department The new facility is nice and since it’s been built, they are a lot more efficient. I mainly deal with Alan Greene. That’s because he goes above and be More

by Rmp3transportllc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Greene
Jul 17, 2019 -

Mall of Georgia Ford responded

Thank you for the positive review! We are so happy to hear your experience was a good one!

June 18, 2019

Excellence Oscar did an amazing job working on my mustang. Thanks to all the team at this location, I will absolutely recommend this place. It took time but the More

by LUISTORRELLAS11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Lovera
Jul 17, 2019 -

Mall of Georgia Ford responded

Thanks for leaving us such a wonderful review!

May 28, 2019

air bag updated Very helpful. Service had part in stock for air bag update. Service complete in one day. Talked to Marilyn first to schedule repair. Scotty finished More

by PHILBROGDON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scotty
Jul 17, 2019 -

Mall of Georgia Ford responded

Each and every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking time out of your busy day to recognize us.

May 20, 2019

Discrimination I scheduled an online appointment for my brakes to get serviced at 7am. When I arrived I was told that it may take 1 1/2 hours to complete. While wait More

by Marc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt Knuckles
May 18, 2019

Always the bestv Marilyn has constantly and consistently been supportive to ensure my truck and car is service. Well timely. She Great for Team MOGF and the community More

by dmerritt41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marilyn
Jul 17, 2019 -

Mall of Georgia Ford responded

Thank you for the positive review! We are so happy to hear your experience was a good one!

May 18, 2019

Oil change I talked to Danny Cochran who was very knowledgeable about Ford trucks. He gave me a few recommendations and one to follow up on before it became a bi More

by Bluefordf-150
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Cochran
Jul 17, 2019 -

Mall of Georgia Ford responded

Thank you for your positive feedback!

May 17, 2019

fuel in my engine oil Oil change took 3h. After driving for 80 min my car shows problems of a bad catalytic converter and low and behold, the checking engine showed that More

by TransitFord2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chelsea Roberts
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