Mall of Georgia Ford - Service Center

Katie is amazing! Katie Sages was our service advisor and she did an amazing job! She was super easy to talk to, explained everything, and always went above and beyond Katie Sages was our service advisor and she did an amazing job! She was super easy to talk to, explained everything, and always went above and beyond to communicate with me, even if she didn’t really have any new news. I hope we don’t have anymore issues w/ our car, but if we do I will be requesting her for sure! More

Concierge service Perfect integration of service, technology, and the human touch. Service took a bit, but was fantastic overall! Up front greeting and setup, comfortab Perfect integration of service, technology, and the human touch. Service took a bit, but was fantastic overall! Up front greeting and setup, comfortable space, nice amenities. More

Great service very clean Very friendly service like the upgrade of the facility had a new fuel pump put in along with an oil change and check was a bit pricey and for the pric Very friendly service like the upgrade of the facility had a new fuel pump put in along with an oil change and check was a bit pricey and for the price you would think they would replace fuses that was missing or out as part of the service check with the oil change but overall I'm happy with the service More

I really think Ford over charges for some parts. I think I was over charged for a simple overflow hose. It is hard to trust a company that you feel is looking to stick it to you for as much as possi I think I was over charged for a simple overflow hose. It is hard to trust a company that you feel is looking to stick it to you for as much as possible for a simple hose. Hose probably has $8.00 in material and was charged 160.00 for part and close to $500.00 for the service. Just sad. More

Service is not bad but liars in sales are Was told that if I bought the extra coverage (MPP) that if my wheels got scratched due to road issues or tire wall issues that it would be paid. Bough Was told that if I bought the extra coverage (MPP) that if my wheels got scratched due to road issues or tire wall issues that it would be paid. Bought 3 cars from here but will let everyone know not to buy from here due to lying sales reps for insurance. Hate a liar. Just be honest on what you cover. If don’t cover wheels let the consumer know. Don’t sell xxxx and say read the details. You just lost my business going forward. More

Air bag recall and oil change My car was ready in way less time than they said it would be. Our service guy was awesome and very thorough! Very good experience! My car was ready in way less time than they said it would be. Our service guy was awesome and very thorough! Very good experience! More

Fast service Appreciate the shuttle to the mall. Fast service. Friendly people. Reasonable prices. Only wish you would wash the car like my Ford Service Center in Appreciate the shuttle to the mall. Fast service. Friendly people. Reasonable prices. Only wish you would wash the car like my Ford Service Center in Ohio did. More

Great service! The service at MOG Ford is impeccable, they’re always great to work with, very attentive and go the extra mile to ensure your experience was top notch The service at MOG Ford is impeccable, they’re always great to work with, very attentive and go the extra mile to ensure your experience was top notch. More

Chance of break Me citaron a las 8:30 a.m para un "rutinario" cambio de frenos y sali del servicio hasta las 1:30 p.m. Yo espero que este comentario le llegue a la pe Me citaron a las 8:30 a.m para un "rutinario" cambio de frenos y sali del servicio hasta las 1:30 p.m. Yo espero que este comentario le llegue a la persona correcta para corregir estos problemas. Por otro lado mi Service Advisor fue muy amable en estar informando, que estaba sucediendo. More

Great customer service Matt was the service guy he was excellent customer service.. very nice knew what he was doing.. 😁 he went over everything they did and didn’t try to Matt was the service guy he was excellent customer service.. very nice knew what he was doing.. 😁 he went over everything they did and didn’t try to sell me nothing I didn’t need .. More