2,045 Reviews of Mall of Georgia Ford - Service Center
Great service! I had just worked 13 hours on the night shift and the low tire pressure light came on just as I was coming upon Mall of Ga Ford. Alan Greene got me i I had just worked 13 hours on the night shift and the low tire pressure light came on just as I was coming upon Mall of Ga Ford. Alan Greene got me in and out so fast!! Thanks Alan!!! More
Bad News Good News Fan in cab had rumble like paper in a fan. Ms Marilyn informed if case could be service charge tuned at cab door broke and dislodged fan motor. Good N Fan in cab had rumble like paper in a fan. Ms Marilyn informed if case could be service charge tuned at cab door broke and dislodged fan motor. Good News repaired works Great! Thank You Ms Marilyn & MOGF! More
The best Ford dealer ever! I was in again for an oil change. The service was awesome and the car was ready before promised. One small foble. The KIA and Honda dealers run the I was in again for an oil change. The service was awesome and the car was ready before promised. One small foble. The KIA and Honda dealers run the cars being through a car wash after the service is completed. Just sayin'. More
Perfect repair job! MOG Ford collision and service did a great job on my truck. It looks and drives like new. I highly recommend them to all Ford owners. MOG Ford collision and service did a great job on my truck. It looks and drives like new. I highly recommend them to all Ford owners. More
Poor warranty work previously cost me $500 Until recently I’ve had all of my service work done by MOG Ford. I needed an oil/filter change and for convenience let an independent mechanic service Until recently I’ve had all of my service work done by MOG Ford. I needed an oil/filter change and for convenience let an independent mechanic service my F-150 along with my CTS. He alerted me to an oil pan leak. I let him do the repair since I thought my vehicle was out of warranty and the oil had already been drained. His Ford parts dealership advised him that according to Ford manual these pans cannot be resealed or attached but that a new pan was required. The technician said the old pan appeared to have been worked on previously (which it was) an reattached with massive amounts of silicon sealant. The previous oil pan work was done under warranty my MOG Ford. I advised the heat of MOG service and requested to be reimbursed for my repair which was the result of poor service work previously by his dept. As expected he gave me every excuse in the book to deny my request. In other words he took no responsibility for a problem caused by his dept. because I didn’t bring my vehicle back to him. I told him that I had several oil change services since their repair and his technicians neglected to identify the obvious issue. It took an honest independent mechanic to advise me of the issue. As far as I’m concerned MOG Ford is dishonest and cannot be trusted. As a result I will never use them again for service or future vehicle purchases. I have and will continue to tell everyone I know an meet not to do business with corrupt MOG Ford. I will get it out on social media also. What a disappointment for such a large company. I’m done with MOG Ford and may even go to another brand on my next purchase. . More
Great Service I always get great service and advice at MOGF. They've serviced 6 of my family/company vehicles over the last 6 years. The new lobby is really comfor I always get great service and advice at MOGF. They've serviced 6 of my family/company vehicles over the last 6 years. The new lobby is really comfortable. I'm able to take calls and get things done while I wait. More
A great place for cars and service Colin, the Service Manager, recently went above and beyond to help me out with an issue I was having. This is not the first, second, or even third ti Colin, the Service Manager, recently went above and beyond to help me out with an issue I was having. This is not the first, second, or even third time he has done so......he always does. Fantastic guy, very professional. Jeff Mathews, another great credit to Mall of Georgia Chrysler. Joe in Warrantees also a great guy. They are the reasons I keep coming back, and recommending Mall of Georgia Chrysler......and I’m not even a MOPAR guy. Thank you all, Vic Rizzitano More
Very Professional and Efficient I bought my truck from this dealership and I haven't had any problems with it. The service is great and they are very helpful. I bought my truck from this dealership and I haven't had any problems with it. The service is great and they are very helpful. More
Routine Service As always, this was a very positive experience. My Service Advisor, Marilyn Muir, is OUTSTANDING. She has kept my vehicles in great mechanical condi As always, this was a very positive experience. My Service Advisor, Marilyn Muir, is OUTSTANDING. She has kept my vehicles in great mechanical condition and I trust her judgment completely!! More
Alan is awesome I felt like he cared and took time to take of me and my car. I trust what he says and appreciate his honesty. I will be back! I felt like he cared and took time to take of me and my car. I trust what he says and appreciate his honesty. I will be back! More