Mall of Georgia Ford - Service Center

Great Service Marilyn is always willing to help. Our AC wasn’t working and we were going to a family reunion in 3 days with my elderly mother and riding 7 hours in Marilyn is always willing to help. Our AC wasn’t working and we were going to a family reunion in 3 days with my elderly mother and riding 7 hours in a hot car would have been miserable if not impossible. Marilyn was able to work me in and got the work done which made the trip very pleasant. Thanks Marilyn! More

Service beyond the call of duty We had Nick mission problem that couldn’t be solvedInitially. Mall of Georgia Ford was able to loan us a rental car on two different occasions. They k We had Nick mission problem that couldn’t be solvedInitially. Mall of Georgia Ford was able to loan us a rental car on two different occasions. They kept the car until they got it fixed. I know they went to extra expense to make it happen. We are satisfied with their attentiveness and service. More

Excellent Very generous, listening to my problems/situations I’m having and explained to me easily to work with me. Awesome advisor I’ve experienced with. Very generous, listening to my problems/situations I’m having and explained to me easily to work with me. Awesome advisor I’ve experienced with. More

Quick knowledgable and effixuebt I live the professional atmosphere and working hard to get all the services you need and fast. I know this is the dealer for me I live the professional atmosphere and working hard to get all the services you need and fast. I know this is the dealer for me More

Found the problem and fixed it They were able to determine that we needed a new module for the radio. They ordered the part, it came quickly, they replaced the part without any prob They were able to determine that we needed a new module for the radio. They ordered the part, it came quickly, they replaced the part without any problem. Excellent service from knowledgeable people. What more can I say. More

Would not fix my transmission. Ford is aware of large transmission issues with the their Focus & Fiesta models. Rather than issue a recall, they are keeping this quiet & doing a pat Ford is aware of large transmission issues with the their Focus & Fiesta models. Rather than issue a recall, they are keeping this quiet & doing a patchwork reprogram rather than replacement for customers bringing their vehicles to them. My transmission still slips & car feels dangerous on the road even after the dealership had it for one week. The service manager claimed Ford won’t allow him to do anything more about it. ***SHAME!!!*** More

Ford F-150 service Marilyn has always been a great service advisor for me and has always went out of her way to get my vehicle fixed up and ready to go. Marilyn has always been a great service advisor for me and has always went out of her way to get my vehicle fixed up and ready to go. More

Great service They solved a simple problem that was a major problem to me they solved it quickly and explained it fully vehicle runs great thanks for the help guys They solved a simple problem that was a major problem to me they solved it quickly and explained it fully vehicle runs great thanks for the help guys More

Very friendly and professional service The entire experience from the when the service writer ,Marilyn Muir, greeted me with a smile. She listened to me and wrote up all of my issues. She The entire experience from the when the service writer ,Marilyn Muir, greeted me with a smile. She listened to me and wrote up all of my issues. She was Great! Next I visited your great lounge with coffee till my ride home picked me up. Marilyn kept me informed of the service progress and scheduled their driver to pick me up at my home to deliver me to your dealership to pick up my car. Everything was serviced as requested. Just a great overall experience. More

Reliable Have used this dealership since 2010. Always reliable and helpful. The service reps know their stuff. Discuss all work being done and make recommenda Have used this dealership since 2010. Always reliable and helpful. The service reps know their stuff. Discuss all work being done and make recommendations without being pushy. More