Mall of Georgia Ford - Service Center

Great service Alan my service advisor is wonderful. And Sterling who I upper management for service and will do his best to help if he can.butt Alan is Johnny on th Alan my service advisor is wonderful. And Sterling who I upper management for service and will do his best to help if he can.butt Alan is Johnny on the spot when it comes to getting my car in and out in a timely manner. I have No problem driving an hour to get my car serviced even just an oil change. Thanks for all you do More

Always Great I recently bought a second Ford and took it here for service. I was greeted promptly and the costs were reasonable. Since it was used and I had just I recently bought a second Ford and took it here for service. I was greeted promptly and the costs were reasonable. Since it was used and I had just bought it they recommended certain services but gave a clear explanation of each and didn't pressure me to do unnecessary things. The oil change and air filter replacement was done super quick, under 30 minutes. They also have a nicely redone waiting area and although it was busy, everyone was kept moving. My service advisor was very friendly and informative. I have always had a good experience here, especially since they remodeled the waiting area, I would highly recommend! More

Oil change and recall service I called and spoke with Matt, he said I could bring the truck in between 7:30 and 9. So I arrived and left the truck a half day and the service was co I called and spoke with Matt, he said I could bring the truck in between 7:30 and 9. So I arrived and left the truck a half day and the service was completed with excellence More

Oil change Mr. Greene has excellent customer service, he was very knowledgeable and helpful when it came to my truck. He gave me his suggestion on what I should Mr. Greene has excellent customer service, he was very knowledgeable and helpful when it came to my truck. He gave me his suggestion on what I should do to maintain my truck and what order I should get them done . Thank you ford mall of ga for a welcoming and helpful experience. -Alston More

Mall Of Georgia Ford I always take my car to The Mall Of Georgia Ford. Great customer service, all employees always smiling with conversation. Then they have great coffee I always take my car to The Mall Of Georgia Ford. Great customer service, all employees always smiling with conversation. Then they have great coffee and muffins, bagels etc.. while you wait. Pleasant atmosphere ! Continue your great service SLB More

So Far So Good First time service for new far. Everything went as promised and planned. Will be going back again. Matt kept me informed of status and what was going First time service for new far. Everything went as promised and planned. Will be going back again. Matt kept me informed of status and what was going on More

Great service shop I only come here for service on my expedition. It’s a dealership so prices are higher than a regular mechanic. I think they charge 120 an hour while s I only come here for service on my expedition. It’s a dealership so prices are higher than a regular mechanic. I think they charge 120 an hour while some other dealers charge 100. But mog ford is a great place, they are very accommodating while waiting. Also the service advisors are friendly and explain things well to you so you understand what is wrong and even why it went wrong. I recommend you visit for service on your vehicle. Also they are very thorough when the work things get done correctly. If they make a mistake they will fix it, if they break your engine they will buy you a new one. Sometime they even give you a free car wash after an oil change or service. I deal with Matt and he is a great guy, he will try to work with you and get you some discounts too if he is allowed to. They also warranty their work nationally so if you are on the road and something goes wrong any ford dealer can fix it just make sure you keep your invoice in your vehicle because dealer systems are not linked up. Anyway see you guys on the next oil change (hopefully not sooner I don’t like it when the truck breaks 😂) thank you all for you hard work and customer service More

Quick & Easy The services provided were easy to schedule, I was greeted as soon as I pulled into the service area and was taken care of right away, I was in and ou The services provided were easy to schedule, I was greeted as soon as I pulled into the service area and was taken care of right away, I was in and out in an hour. More

Been coming for years. Almost every time I have been to MOG Ford I have left happy and pleased with the knowledge and recommendations from the Service Advisors. Last visit, Almost every time I have been to MOG Ford I have left happy and pleased with the knowledge and recommendations from the Service Advisors. Last visit, I was impressed with Matt Knuckles , he listened so well to my concerns and helped me get a game plan on services needed for a well maintained Ford. I look forward to working with him in the future. Being on a strict budget and car care can be hard but not anymore. More

Performed my oil change and airbag replacement in a timely m Given the rating of 4 stars because they provided my service in courteous, timely manner. I liked that my rep gave me costs of other things as that n Given the rating of 4 stars because they provided my service in courteous, timely manner. I liked that my rep gave me costs of other things as that need to be done. More