Mall of Georgia Ford - Service Center

90,000 The new service center is very customer friendly and clean, the service manager was friendly and polite. He kept me informed of the progress through The new service center is very customer friendly and clean, the service manager was friendly and polite. He kept me informed of the progress through the service. More

Awesome Service Everyone has always been amazing, from buying my car to coming back for the window tint! They went above and beyond to ensure everything was great! Everyone has always been amazing, from buying my car to coming back for the window tint! They went above and beyond to ensure everything was great! More

Affordable, friendly and trusted Service I have been bringing my vehicle to Mall of GA Ford for service since 2011. My first time was just because I wanted my Ford vehicle to be serviced by F I have been bringing my vehicle to Mall of GA Ford for service since 2011. My first time was just because I wanted my Ford vehicle to be serviced by Ford. They have shown me that besides being experienced with my vehicle that they are honest about service needed and work with me on any discounts I can take advantage of. They offer a very customer service friendly environment. I really appreciate all of my visits to Mall of GA Ford service center More

Great Experience It is never a good thing to have to bring your vehicle in for repair within one month of purchasing a new vehicle. But the service I received from Mal It is never a good thing to have to bring your vehicle in for repair within one month of purchasing a new vehicle. But the service I received from Mall of Georgia Ford was awesome. I actually work in the automotive field and can say that Alan Greene and the Mall of Georgia Ford service department is among the highest in professionalism and accommodations. If you have a need for maintenance or the unfortunate situation of needing repair, I recommend giving this repair facility a shot. I was pleasantly surprised and will be returning. More

Good service Tony looked after my concerns and kept me informed. Advised me of other areas that may need attention. Kept me advised on the cost. Great Tony looked after my concerns and kept me informed. Advised me of other areas that may need attention. Kept me advised on the cost. Great More

Poor service I have had my F 150 serviced here since it was new in 2013. Items on every 10,000 mile service are over looked including one occasion when the oil was I have had my F 150 serviced here since it was new in 2013. Items on every 10,000 mile service are over looked including one occasion when the oil wasn’t even changed. Things like dirty battery cables ignored. Windshield washer fluid left empty on two occasions. I cringe every time I go in. Nice people. Just can’t get it together. More

Great service department Marilyn Muir does a great job. Excellent customer service. Service is always complete and ready when promised. Tony Owens does a great job in custo Marilyn Muir does a great job. Excellent customer service. Service is always complete and ready when promised. Tony Owens does a great job in customer service. Very good team to work with in service. More

F-150 error codes The dealer has all the information. Numerous items appeared on error codes (61 total per advisor) service could not find tell me why this is going on. The dealer has all the information. Numerous items appeared on error codes (61 total per advisor) service could not find tell me why this is going on. I find this unacceptable. More

Mr. Greene Alan my advisor got me in and out I. A timely fashion. I greatly appreciate his understanding of my long over night 12 hr work days. Thank you so much Alan my advisor got me in and out I. A timely fashion. I greatly appreciate his understanding of my long over night 12 hr work days. Thank you so much. See you soon More

excellent customer service Friendly and knowledgeable staff. Felt like having a good service experience was important to everyone I came in contact with. The complimentary shutt Friendly and knowledgeable staff. Felt like having a good service experience was important to everyone I came in contact with. The complimentary shuttle was very much appreciated. I will definitely continue to have my new Edge serviced here. More