Mall of Georgia Ford - Service Center

Oscar from service is the man. He knows a lot and knows how to take care of your car. Will get service with him from now on. how to take care of your car. Will get service with him from now on. More

"Fixed" 3 Times under Warrenty, but not the 4th I am total dissatisfied. We had the same issue "fixed" 3 times under warranty, and now the car is out of warranty so i had to pay for the repairs. I am total dissatisfied. We had the same issue "fixed" 3 times under warranty, and now the car is out of warranty so i had to pay for the repairs. I suspect we will have the same issue again in a couple years. I was bounced back and forth between the dealership and Ford. All were nice folks but no one would step up to cover the costs in any material way. And i am a Ford customer, in addition to this mustang, I have had an Expedition and 3 Trucks over the past 20 years. More

Service with Excellence The service dept gave me a great service and were very professional. My service rep. is a great adviser and very knowledgeable. Definitely a good The service dept gave me a great service and were very professional. My service rep. is a great adviser and very knowledgeable. Definitely a good experience. More

Great and Quick Service After pulling my vehicle from the other local Ford dealer. I took it to Mall of Georgia Ford. I messed up my appointment but Bob took very good care o After pulling my vehicle from the other local Ford dealer. I took it to Mall of Georgia Ford. I messed up my appointment but Bob took very good care of me. I will definitely be back if m truck requires service. More

My Service I always bring my car to Mall of Georgia Ford to get serviced because that is where I bought it. I have always had a good experience when I have had I always bring my car to Mall of Georgia Ford to get serviced because that is where I bought it. I have always had a good experience when I have had my car serviced. More

Had to use the body shop this time. They did excellent work and you can’t tell the damage ever happened. They sent me update photos and status reports and did a thorough walk thru when I picked it up. Fiv work and you can’t tell the damage ever happened. They sent me update photos and status reports and did a thorough walk thru when I picked it up. Five stars and two thumbs up!! Bill W More

Service sucked! Went in for a scheduled oil change and tire rotation, and even though it was scheduled it took almost 3 hours to complete. Also realized the next day the had not put my lock key back in my tire rotation, and even though it was scheduled it took almost 3 hours to complete. Also realized the next day the had not put my lock key back in my truck so I had to go get it. And to make matters worst, after a week I realized the had only rotated the tires on ONE side. So I had to go back for them to rotate the other side. I am so glad I noticed thanks to the brake dust on my wheels. Horrible service. More

The service department is very efficient. They diagnosed my problem quickly and gave me a phone call with pricing. They were open to questions and discussion. I would recommend them. my problem quickly and gave me a phone call with pricing. They were open to questions and discussion. I would recommend them. More

Sales went well. After sales service is poor and lacking. Not meeting my needs of what I purchased. Need sticker labels for trailer back up asst as they did not come with my vehicle and now I am being asked Not meeting my needs of what I purchased. Need sticker labels for trailer back up asst as they did not come with my vehicle and now I am being asked to pay for them. Not cool More

the service was great but I don't appreciate a survey with a minimum word count so I'll fill this out with nonsense flapperjabber with a minimum word count so I'll fill this out with nonsense flapperjabber More