Mall of Georgia Ford - Service Center

I’ve bought my last Ford ever Bought a 2015 Ford a year ago and transmission went out with no warning— you wanted to fix it for $5000, Ford would not help at all, got it fixed else Bought a 2015 Ford a year ago and transmission went out with no warning— you wanted to fix it for $5000, Ford would not help at all, got it fixed elsewhere for $2000. Why is Ford making a transmission that only lasts 4 years/107,000 miles? And then not stand by their product. I’ve always owned a Ford- no more. More

The service advisor is awesome! The staffs are friendly and the place is clean. Marilyn Muir was very helpful. Her service exceeds my expectations. She went beyond her duties to help The staffs are friendly and the place is clean. Marilyn Muir was very helpful. Her service exceeds my expectations. She went beyond her duties to help us. More

Service The service was good. The work was finished in a reasonable amount of time. Have used Mall Of Georgia ford several times and the service is always The service was good. The work was finished in a reasonable amount of time. Have used Mall Of Georgia ford several times and the service is always good. More

NEW Tires Called my advisor to see if they could price match a specific set of tires & see how soon they could have them in stock. Beat advertised price by $1 & Called my advisor to see if they could price match a specific set of tires & see how soon they could have them in stock. Beat advertised price by $1 & scheduled my service within 24 hours. New tires installed, wheel alignment & oil change completed & out the door in just over 2 hours. Thanks MOG Ford! More

Great Service Marilyn is always willing to help. Our AC wasn’t working and we were going to a family reunion in 3 days with my elderly mother and riding 7 hours in Marilyn is always willing to help. Our AC wasn’t working and we were going to a family reunion in 3 days with my elderly mother and riding 7 hours in a hot car would have been miserable if not impossible. Marilyn was able to work me in and got the work done which made the trip very pleasant. Thanks Marilyn! More

Service beyond the call of duty We had Nick mission problem that couldn’t be solvedInitially. Mall of Georgia Ford was able to loan us a rental car on two different occasions. They k We had Nick mission problem that couldn’t be solvedInitially. Mall of Georgia Ford was able to loan us a rental car on two different occasions. They kept the car until they got it fixed. I know they went to extra expense to make it happen. We are satisfied with their attentiveness and service. More

Excellent Very generous, listening to my problems/situations I’m having and explained to me easily to work with me. Awesome advisor I’ve experienced with. Very generous, listening to my problems/situations I’m having and explained to me easily to work with me. Awesome advisor I’ve experienced with. More

Quick knowledgable and effixuebt I live the professional atmosphere and working hard to get all the services you need and fast. I know this is the dealer for me I live the professional atmosphere and working hard to get all the services you need and fast. I know this is the dealer for me More

Found the problem and fixed it They were able to determine that we needed a new module for the radio. They ordered the part, it came quickly, they replaced the part without any prob They were able to determine that we needed a new module for the radio. They ordered the part, it came quickly, they replaced the part without any problem. Excellent service from knowledgeable people. What more can I say. More

Would not fix my transmission. Ford is aware of large transmission issues with the their Focus & Fiesta models. Rather than issue a recall, they are keeping this quiet & doing a pat Ford is aware of large transmission issues with the their Focus & Fiesta models. Rather than issue a recall, they are keeping this quiet & doing a patchwork reprogram rather than replacement for customers bringing their vehicles to them. My transmission still slips & car feels dangerous on the road even after the dealership had it for one week. The service manager claimed Ford won’t allow him to do anything more about it. ***SHAME!!!*** More