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Mall of Georgia Ford - Service Center

Buford, GA

3.9
2,046 Reviews

2,046 Reviews of Mall of Georgia Ford - Service Center

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September 08, 2019

Great Service was professional done as scheduled and I was completely satisfied with the work done on my Truck . The service people were very courteous T More

by richard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Owens
Sep 09, 2019 -

Mall of Georgia Ford responded

At Mall of Georgia Ford, our reputation is one of our top priorities. Your positive review is what we are always striving for!

September 06, 2019

Fantastic The gentleman that helped me, I think his name was Mario, was awesome! He did the oil change and answered every question I had. Amazing guy! I’ll defi More

by JIHADEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario, Irma
Sep 09, 2019 -

Mall of Georgia Ford responded

Each and every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking time out of your busy day to recognize us.

September 05, 2019

Quick N Easy The service was excellent, made an appointment early that day when I got there next in line. Service is fairly fast 30-45 min Great Work More

by Zach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katey Sages
Sep 06, 2019 -

Mall of Georgia Ford responded

At Mall of Georgia Ford, our reputation is one of our top priorities. Your positive review is what we are always striving for!

September 05, 2019

Transmission problem with clicking noise I’ve been in three times and heard still clank when going from park to drive and drive to reverse etc etc. I’m now getting put off until 4 qtr or 1s More

by OGLESBEM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I’ve talked to service manager and still not repaired
Sep 10, 2019 -

Mall of Georgia Ford responded

We always want to get the problem fixed the first time. We are sorry this is not happening with you. Please reach out to Sterling Oliver at 678-288-5979 or Soliver@mogf.com so we can reach a solution. Thank you.

September 05, 2019

Issue with transmission My husband and I have bought and serviced two cars at Mall of Georgia Ford. Our current truck is only six years old and needs a new transmission. More

by Daise390
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sean Teiken
Sep 10, 2019 -

Mall of Georgia Ford responded

We are so sorry to hear about this experience. Please call Sterling Oliver at 678-288-5979 so we can discuss your situation further. Thank you.

September 03, 2019

Great service! Very helpful advisors. They were able to get me in and out very quickly. They even texted me when my truck was done, they take great care of me every More

by Maxhanniger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan greene
Sep 04, 2019 -

Mall of Georgia Ford responded

We appreciate you taking the time to leave us a positive review!

September 03, 2019

Beyond impressed! I will continue to give MoG Ford 5 stars because they always go above and beyond servicing my car! Would highly recommend this place to anyone! More

by TANNER.HAWKINS8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sterling Oliver
Sep 04, 2019 -

Mall of Georgia Ford responded

Thank you for your positive feedback!

August 31, 2019

Service Review I took my vehicle in for routine service plus two small repairs that I neglected for quite some time. Problems looked at , scheduled and completed in More

by Budmankb1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Green
Sep 03, 2019 -

Mall of Georgia Ford responded

Each and every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking time out of your busy day to recognize us.

August 29, 2019

Tony is awesome and a great communicator! An asset to y oui Service and repair was exactly as estimated. Thank you for the years of trust I have in Tony and your service group. Thank you Tony! More

by KIPLEA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony
Aug 29, 2019 -

Mall of Georgia Ford responded

We appreciate you taking the time to leave us a positive review!

August 27, 2019

2 Recall services This is the 4th survey I have received. Have completed 2. This is my 3rd. How many more are to follow? Don't mind a couple, but there is only so much More

by CHINAWYNCOOP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katie
Aug 28, 2019 -

Mall of Georgia Ford responded

We apologize for the excessive survey requests you have received but want to thank you for giving us a good review on one of them. Please contact Sterling Oliver at 678-288-5979 or Soliver@mogf.com to see what needs to be done so you don't receive any more survey requests. Thank you.

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