Mall of Georgia Ford - Service Center

Awesome service Marilyn is always attentive whenever it comes to her customer and up front with them. She will tell you want your car needs immediately and what it w Marilyn is always attentive whenever it comes to her customer and up front with them. She will tell you want your car needs immediately and what it will need in the future. You don’t have to worry working with Marilyn. More

Thanks Recalls done great job Marilyn. No problems easy drop off and pick up. Always a good experience with this location. This is all I needed to say. Recalls done great job Marilyn. No problems easy drop off and pick up. Always a good experience with this location. This is all I needed to say. More

Repair The dealership did a great job with the service. However, my only complaint is that the price was a little steep. Other than that, the service was gre The dealership did a great job with the service. However, my only complaint is that the price was a little steep. Other than that, the service was great! More

Great Experience! The service was fast and efficient. Waiting area was very nice and clean! Alan Greene took care of everything for me.. I pulled in and he took it fro The service was fast and efficient. Waiting area was very nice and clean! Alan Greene took care of everything for me.. I pulled in and he took it from there. No hassle from making the appointment until I left the building. I would definitely go back with no hesitation More

Service Drop the vehicle whit check engine light off Pick up whit check engine light on. Because I didn’t fix the car there (replace spark plugs) they let c Drop the vehicle whit check engine light off Pick up whit check engine light on. Because I didn’t fix the car there (replace spark plugs) they let check engine light on even it was of when I dropped.(Other wise I can’t understand why they left that light on) Thank you More

Misdiagnosis and no follow through to fix my truck F150 truck was leaking water through sunroof. Had to wait a week for “leak experts” to be there. They stated the leak experts only were available 1 da F150 truck was leaking water through sunroof. Had to wait a week for “leak experts” to be there. They stated the leak experts only were available 1 day/week. After finally getting truck looked at, they stated a $1,300 repair and 3 days to order parts. 2 weeks later no one ever called me back so I called them. They stated parts were still on order and they were waiting. Service dept stated they would call back in a few minutes with status updates. Never got a call back so I took my truck to another Ford dealership. They found drains were clogged and had it fixed the next day for $200. Buford location finally called me after a month of waiting and said parts came in....I will never go back. More

Y'all always do great work on my car Y'all do excellent work. Since I bought it from you in 2014 I have only allowed your Service Center to work on my car. Y'all do excellent work. Since I bought it from you in 2014 I have only allowed your Service Center to work on my car. More

Accessory Installation Great service and reasonable price. They always take good care of my needs. I will recommend them highly both for vehicle purchase and service. Thank Great service and reasonable price. They always take good care of my needs. I will recommend them highly both for vehicle purchase and service. Thanks for taking care of my needs. More

Very good Oscar was great called me when everything was ready held my truck overnight because I got stuck working late when my fantastic very knowledgeable guy Oscar was great called me when everything was ready held my truck overnight because I got stuck working late when my fantastic very knowledgeable guy for sure More

Good job Brought it in on time and had it ready on time... pleasant folks to work with and really make you feel at home. I like working with professionals. Brought it in on time and had it ready on time... pleasant folks to work with and really make you feel at home. I like working with professionals. More