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Mall of Georgia Ford - Service Center

Buford, GA

3.9
2,176 Reviews

2,176 Reviews of Mall of Georgia Ford - Service Center

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May 16, 2020

Michael Brislin at Mall of Georgia Ford Service Dept took great care of my F150 today! Very Professional with Great Service! Great location and Nice Service Dept. More

by shannon.scoggins
Recommend Dealer
Yes
Employees Worked With
Michael Brislin
May 22, 2020 -

Mall of Georgia Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

May 15, 2020

Working with Marilyn when we need to get something fixed is a good experience. She is sharp and explains what is needed and options if any. More

by MSMAIL034
Recommend Dealer
Yes
Employees Worked With
Marilyn Muir
May 22, 2020 -

Mall of Georgia Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

May 12, 2020

The whole process was good. Tony is always very professional and treats you like you are his only customer , the girl that helped me at the cashier window was very professional More

by eickholdt
Recommend Dealer
Yes
Employees Worked With
Tony in service
May 14, 2020 -

Mall of Georgia Ford responded

Thank you for taking the time to leave us a positive review!

May 07, 2020

Excellent service department. They had my vehicle ready way before I thought it would be ready. Great work. My service representative was attentive and worked to make sure all issues were resolved quickly. More

by Vernon. Cook
Recommend Dealer
Yes
Employees Worked With
Katrina Butler
May 08, 2020 -

Mall of Georgia Ford responded

Thank you for taking the time to leave us a positive review!

May 03, 2020

Mall of GA Ford takes great care of our Fusion. We always have a positive experience there. Keep up the good work! Thanks so much. More

by tasteofgeorgia
Recommend Dealer
Yes
Employees Worked With
Katrina Lee Butler
May 05, 2020 -

Mall of Georgia Ford responded

Thank you for your positive feedback!

May 01, 2020

Went in for an oil change, and left with the mechanic recommending over $600 of unnecessary repairs! Recommend brake pads and rotors on all 4 wheels. Totally unnecessary. Transmission fluid flush; unnece More

by dave.v.debeliso
Recommend Dealer
No
Employees Worked With
Service manager
May 05, 2020 -

Mall of Georgia Ford responded

Dave, we would like to get more details on what exactly was wrong with your vehicle. Please contact Sterling Oliver at Soliver@mogf.com.

April 29, 2020

Mall of Georgia is a great and caring dealership. That will get you in the vehicle of your dreams when possible. They also have a service dept that cares for their customers and the vehicles they drive. More

by swanktd
Recommend Dealer
Yes
Employees Worked With
No longer with MOGF but everyone is helpful
Apr 30, 2020 -

Mall of Georgia Ford responded

Thank you for your positive feedback!

April 28, 2020

The team is very professional, however, the cam phaser repair has not resolve engine issues. The truck is going back for its third related service in Barrie ON Canada on May 5th. Very disappointed in the More

by glensmac
Recommend Dealer
No
Employees Worked With
Service advisor.
Apr 30, 2020 -

Mall of Georgia Ford responded

Glen, we would like some more information about your time with us, so we can get to the bottom of why the issue has been unresolved. At your earliest convenience contact Sterling Oliver at Soliver@mogf.com. Thank you.

April 24, 2020

Marilyn Muir is an awesome service advisor. She doesn't promise things she can't deliver. But she stays on top of the situation and puts her customers at ease. She is a true professional. More

by tonyhahn
Recommend Dealer
Yes
Employees Worked With
Marilyn Muir
Apr 27, 2020 -

Mall of Georgia Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

April 22, 2020

Marilyn always takes good care of me. She’s been my service advisor since I bought my Edge. Everyone at mall of Georgia Ford is very professional and courteous. More

by Julie
Recommend Dealer
Yes
Employees Worked With
Marilyn Muir
Apr 23, 2020 -

Mall of Georgia Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

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