Mall of Georgia Ford - Service Center

The team worked on my behalf to attempt to have Car Sheild pay for the repairs. Even though they did not succeed they worked with me and didn't rush me to make a decision on an expensive repair Sheild pay for the repairs. Even though they did not succeed they worked with me and didn't rush me to make a decision on an expensive repair More

World Class Excellence I've been to many Ford dealerships in the metro Atlanta area over the years and I've seen some good, and I've seen some bad. Mall of Georgia Ford set I've been to many Ford dealerships in the metro Atlanta area over the years and I've seen some good, and I've seen some bad. Mall of Georgia Ford sets a new standard for excellence. It started with my Service Adviser, Michael who was WORLD CLASS all around. Professional and paid incredible attention to detail. Service was excellent, communication was perfect and to round it out, the Porter asked me if I had time, he would run my vehicle through the car wash. Icing on the cake. Kudos to the best! More

Tremendous customer service and they even provided me a Lyft ride so J didn’t have to wait for their shuttle car which was out Lyft ride so J didn’t have to wait for their shuttle car which was out More

I have used this dealership for several years have always had good service purchased my F150 at this dealership and if get another it most likely will be from Mall of Georgia had good service purchased my F150 at this dealership and if get another it most likely will be from Mall of Georgia More

Service was done professionally courteous and to my satisfaction. Marilyn was ver helpful. The task was performed in a timely manner and without any hiccups. satisfaction. Marilyn was ver helpful. The task was performed in a timely manner and without any hiccups. More

I love the mall of Georgia ford The employees are very friendly.I all ways get a shuttle to the mall. The driver is very nice. friendly.I all ways get a shuttle to the mall. The driver is very nice. More

Love mall of Georgia dealer . They are friendly! They check up with you to see if you appease with the appointment! And they have breakfast check up with you to see if you appease with the appointment! And they have breakfast More

Dropped my vehicle off on Thursday evening for an early Friday appt. It was not looked at until Monday. No calls from service department about the delay. Friday appt. It was not looked at until Monday. No calls from service department about the delay. More

No problems. I was very pleased with the speed and competence of all that was done for me during my visit. No complaints at all. competence of all that was done for me during my visit. No complaints at all. More

Always thorough and courteous.Cl Always clean and professional , courteous, thorough, and answers all questions to my satisfaction. The shuttle is very helpful and the driver is frien Always clean and professional , courteous, thorough, and answers all questions to my satisfaction. The shuttle is very helpful and the driver is friendly. Great Ford store. More