Mall of Georgia Ford - Service Center

Steve Welday is very professional and a good Representation of your company. I’m glad I bought my vehicle from Mall Of Georgia Ford. Thanks Representation of your company. I’m glad I bought my vehicle from Mall Of Georgia Ford. Thanks More

Love working with Katrina. She’s so helpful and responds quickly to all communication. I will continue to send our fleet to Mall of GA Ford for all our service needs. quickly to all communication. I will continue to send our fleet to Mall of GA Ford for all our service needs. More

My new service advisor Bob Broussau has been so attentive and responsive to all of my needs. He’s a wonderful rep and as we say in the south, “a real peach”! I DO have a problem with the FORD Co in genera and responsive to all of my needs. He’s a wonderful rep and as we say in the south, “a real peach”! I DO have a problem with the FORD Co in general for not honoring a repair that I’ve documented many other online people having.! I have purchased at least 12 Ford cars/ trucks and this last car has made me sad. I’d like Ford to see my years of loyalty and fix the missing part without asking my teen child to stop in the middle of a busy highway (endangering her life and others) to pick up the piece that fell off! I can document others online having the same problem. More

Staff at Mall of Georgia Ford all greeted me to ensure I was being taken care of Very efficient and timely service experience. Had no issues was being taken care of Very efficient and timely service experience. Had no issues More

Marilyn was great ! Very straightforward and professional! I am bringing my sons truck to her next.its so important to be able to trust your service advisor and feel we have found that with Mari professional! I am bringing my sons truck to her next.its so important to be able to trust your service advisor and feel we have found that with Marilyn 👍 More

We where using them for fleet and personal vehicles . Service has become slow , confusing, and they damaged my f450 king ranch and refused to fix. Service has become slow , confusing, and they damaged my f450 king ranch and refused to fix. More

Good customer service. Always kept me informed of the progress of my vehicle. Good work and done in a timely fashion. Thank you ford team. progress of my vehicle. Good work and done in a timely fashion. Thank you ford team. More

The new facility and awesome team members make the customer’s experience stress free. I only use Mall of GA Ford for my service needs! customer’s experience stress free. I only use Mall of GA Ford for my service needs! More

Very pleasant experience, it does take a bit of time for an oil change but always a great job done. Clean and pleasant wait room and staff is always friendly. an oil change but always a great job done. Clean and pleasant wait room and staff is always friendly. More

Awesome work. Adam and Tony were great to work with on my Explorer. Good fast service with no issues nice people. I’ll be back. Explorer. Good fast service with no issues nice people. I’ll be back. More