Mall of Georgia Ford - Service Center

Marilyn is my rep and does great job. Her teammate checked me in early and all was well. Only bring my truck here for service checked me in early and all was well. Only bring my truck here for service More

Great place to take your Ford car. Very friendly service staff. Especially Bob. Very nice and friendly place. Will always take my vehicle there for service. staff. Especially Bob. Very nice and friendly place. Will always take my vehicle there for service. More

I had a really bad experience with one of the service advisors, but after the bad experience I was met with the GM of Ford. He called me and handled my problems with the service I had the first time. Ste advisors, but after the bad experience I was met with the GM of Ford. He called me and handled my problems with the service I had the first time. Sterling is the service advisor manager and he was great help the second go around. I’ve been to the mall of Georgia Ford a few times and I’ve never really had a problem like this, I guess it’s who you get as your service advisor. Will I recommend mall of Georgia ford to a friend? Probably not, but I will recommend Sterling or Oscar to your service advisor if they do go to Mall of Georgia Ford. After a complaint they did fix my truck for no charge. I know now for future reference I have to ask for certain people to be my advisor when I go in there now. At the end of the day they did very well of handling my problems. More

Everyone here is very helpful, very polite and do anything to help you get your car sorted out so you can be on your way, would highly recommend to everyone to go to MOG Ford, thank you. anything to help you get your car sorted out so you can be on your way, would highly recommend to everyone to go to MOG Ford, thank you. More

I do not have any experience in the sales department, but the service department is excellent! Every time I come to MoGa Ford all of the employees are constantly hustling and working together as a team and k the service department is excellent! Every time I come to MoGa Ford all of the employees are constantly hustling and working together as a team and keep things running seamlessly. Sterling Oliver the Service Director is excellent and I trust his judgement on the work that my vehicle needs. I cannot say one bad thing about the service team at Mall of Georgia Ford. 10 stars if I could! More

Very Good The service was done very efficiently. They took care of each item that I had listed. Would recommend the Mall of Georgia Ford for Truck Service. Mari The service was done very efficiently. They took care of each item that I had listed. Would recommend the Mall of Georgia Ford for Truck Service. Marilyn was very helpful. More

Schedule same day oil change and check up. Quick, thorough and professional staff and service. Very clean comfortable waiting area. Service requirements needed explained in detail. thorough and professional staff and service. Very clean comfortable waiting area. Service requirements needed explained in detail. More

Always a pleasure to go there for service, my service writer Marilyn is always on top of things I’m very happy Thank You Bill Loparo writer Marilyn is always on top of things I’m very happy Thank You Bill Loparo More

Oscar from service is the man. He knows a lot and knows how to take care of your car. Will get service with him from now on. how to take care of your car. Will get service with him from now on. More

"Fixed" 3 Times under Warrenty, but not the 4th I am total dissatisfied. We had the same issue "fixed" 3 times under warranty, and now the car is out of warranty so i had to pay for the repairs. I am total dissatisfied. We had the same issue "fixed" 3 times under warranty, and now the car is out of warranty so i had to pay for the repairs. I suspect we will have the same issue again in a couple years. I was bounced back and forth between the dealership and Ford. All were nice folks but no one would step up to cover the costs in any material way. And i am a Ford customer, in addition to this mustang, I have had an Expedition and 3 Trucks over the past 20 years. More