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Mall of Georgia Ford - Service Center

Buford, GA

4.0
1,852 Reviews

1,852 Reviews of Mall of Georgia Ford - Service Center

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May 14, 2019

Great attention Great attention, knowledge and customer service coming from the salesman. I have not been in this Ford dealer before, but surely I will come back. More

by CESAR_GONZALEZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oscar Lovera
Jul 17, 2019 -

Mall of Georgia Ford responded

We appreciate you taking the time to leave us a positive review!

May 14, 2019

Professional, friendly, and efficient Extremely satisfied w/service.Needed a key/fob replacement. Walked in and service was impeccable. Also pleasant waiting room.could not ask for better More

by Cberlin5157
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marilyn Muir
Jul 17, 2019 -

Mall of Georgia Ford responded

Thank you for the positive review! We are so happy to hear your experience was a good one!

May 10, 2019

Took care of the problem Matt was extremely helpful and addressed the problem expeditiously. Had to have my car towed in because it wouldn’t start. He found the problem to be More

by fdemarco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Knuckles
Jul 17, 2019 -

Mall of Georgia Ford responded

Thank you for your positive feedback!

May 10, 2019

Great service Alan was awesome! He was ready when I arrived for my appointment and got me in and out for my oil change in record time. My car was clean and ready wh More

by Slafave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Greene
Jul 17, 2019 -

Mall of Georgia Ford responded

Thank you for taking the time to leave us a positive review!

May 10, 2019

Frito Lay asset Sent a Lays chips truck in for an EGR replacement under warranty. Once parts arrived it only took 1 day to complete which is definitely what us in the More

by grhmgalloway
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony
Jul 17, 2019 -

Mall of Georgia Ford responded

Thank you for taking the time to leave us a positive review!

May 09, 2019

4.7 ReBuild Great Work Great Customer Service .. Awesome Service Mr. Cunningham and Mr. Greene. From start to finish. They were kind and patience. Very helpful.Knowledgeable, and timely.. Super More

by projectman732
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Cunningham, Alan Greene
Jul 17, 2019 -

Mall of Georgia Ford responded

Thank you for the positive review! We are so happy to hear your experience was a good one!

May 09, 2019

Wowed!!!! We received the BEST customer service from everyone! My husband tagged along and I had told him what a great service department this dealership had More

by Lbushmc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember names
Jul 17, 2019 -

Mall of Georgia Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

May 08, 2019

Service visit Everything was great. I left a message. Alan called me back. We made the appointment. I showed up. They did the work. I picked it up. No problem More

by ROBAJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Greene
Jul 17, 2019 -

Mall of Georgia Ford responded

We appreciate you taking the time to leave us a positive review!

May 07, 2019

Customer Service I love recently took my car in for an oil change. There were some complications after my car was serviced, and I had to leave my car overnight. The se More

by CNMERIDITH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Greene
Jul 17, 2019 -

Mall of Georgia Ford responded

Thank you for your positive feedback!

May 07, 2019

2 1/2 hrs with an appointment and nothing done Made an appt arrived on time. 2 1/2 hrs later inquired on progress. Told nothing done yet. Asked for my vehicle. No apology. Wont be back More

by Bamaguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
None
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