1,852 Reviews of Mall of Georgia Ford - Service Center
Great attention Great attention, knowledge and customer service coming from the salesman. I have not been in this Ford dealer before, but surely I will come back. Great attention, knowledge and customer service coming from the salesman. I have not been in this Ford dealer before, but surely I will come back. More
Professional, friendly, and efficient Extremely satisfied w/service.Needed a key/fob replacement. Walked in and service was impeccable. Also pleasant waiting room.could not ask for better Extremely satisfied w/service.Needed a key/fob replacement. Walked in and service was impeccable. Also pleasant waiting room.could not ask for better experience. More
Took care of the problem Matt was extremely helpful and addressed the problem expeditiously. Had to have my car towed in because it wouldn’t start. He found the problem to be Matt was extremely helpful and addressed the problem expeditiously. Had to have my car towed in because it wouldn’t start. He found the problem to be the security system and key syn. More
Great service Alan was awesome! He was ready when I arrived for my appointment and got me in and out for my oil change in record time. My car was clean and ready wh Alan was awesome! He was ready when I arrived for my appointment and got me in and out for my oil change in record time. My car was clean and ready when I got back in it. Thanks for a great experience. More
Frito Lay asset Sent a Lays chips truck in for an EGR replacement under warranty. Once parts arrived it only took 1 day to complete which is definitely what us in the Sent a Lays chips truck in for an EGR replacement under warranty. Once parts arrived it only took 1 day to complete which is definitely what us in the fleet business needed so thank you! Amazing!! More
4.7 ReBuild Great Work Great Customer Service .. Awesome Service Mr. Cunningham and Mr. Greene. From start to finish. They were kind and patience. Very helpful.Knowledgeable, and timely.. Super Awesome Service Mr. Cunningham and Mr. Greene. From start to finish. They were kind and patience. Very helpful.Knowledgeable, and timely.. Super Great Team. Thanks More
Wowed!!!! We received the BEST customer service from everyone! My husband tagged along and I had told him what a great service department this dealership had We received the BEST customer service from everyone! My husband tagged along and I had told him what a great service department this dealership had provided on an earlier visit. We moved here from Texas and he was very impressed from the gentleman who greeted us to the service man to the courtesy driver to the receptionist and to the checkout desk. He said that he didn’t think anyone there could give bad customer service. What a compliment. Thank you. Laura and Gary McCarter More
Service visit Everything was great. I left a message. Alan called me back. We made the appointment. I showed up. They did the work. I picked it up. No problem Everything was great. I left a message. Alan called me back. We made the appointment. I showed up. They did the work. I picked it up. No problem More
Customer Service I love recently took my car in for an oil change. There were some complications after my car was serviced, and I had to leave my car overnight. The se I love recently took my car in for an oil change. There were some complications after my car was serviced, and I had to leave my car overnight. The service I received went above and beyond! I haven’t and never will take my car anywhere else. They are excellent and I highly recommend having your car serviced with my Ford dealership. More
2 1/2 hrs with an appointment and nothing done Made an appt arrived on time. 2 1/2 hrs later inquired on progress. Told nothing done yet. Asked for my vehicle. No apology. Wont be back Made an appt arrived on time. 2 1/2 hrs later inquired on progress. Told nothing done yet. Asked for my vehicle. No apology. Wont be back More