Mall of Georgia Ford - Service Center

MOGF treats me like family. I trust their expertise and would not take my care anywhere else! I trust their expertise and would not take my care anywhere else! More

Have had multiple issues and talked to mgrs in past and never got one that resolved things. Still take to them my truck bc only ones close to me but just feel like a revenue generator and not that they t never got one that resolved things. Still take to them my truck bc only ones close to me but just feel like a revenue generator and not that they truly care about doing the right thing. Upsell is the name of game. Had my truck recently serviced and after a “pinpoint”inspection of an issue I presented, they said I needed an 800$ job done on truck. I did a little research and found out it ended up being a $40 part and 2min install. Trust has been an issue but do I drive an hour to go somewhere else..? It is what it is. More

Very good service from the service writer. She was very knowledgeable and understood my concerns. I will definitely start bringing my car to her for repairs. She was very knowledgeable and understood my concerns. I will definitely start bringing my car to her for repairs. More

Last time I was lost in the shuffle and had to wait an hour after the work was done. This time they picked up my truck, called when it was completed, and I picked it up in just a couple of minutes. That’s hour after the work was done. This time they picked up my truck, called when it was completed, and I picked it up in just a couple of minutes. That’s how a service is run. More

Bryan Nyguen did a very good job of working with me and meeting my requests. He followed up with phone calls and texts meeting my requests. He followed up with phone calls and texts More

Service done in allotted time. Fixed several long standing issues. Good service in timely manner Fixed several long standing issues. Good service in timely manner More

Never got updates and truck was in shop for 2 weeks. Would have to call Would have to call More

They are always polite and courteous and take care of my truck and me in prompt manner. truck and me in prompt manner. More

Mateo is an absolute joy. I know I can trust him with my service and repairs. I know I can trust him with my service and repairs. More

I had my vehicle serviced 8/16 (120k service) and was told I also needed to have a brake flush, which I accepted. Later that night, I had 2 warning messages - hill descent and tow hitch - then a low tire told I also needed to have a brake flush, which I accepted. Later that night, I had 2 warning messages - hill descent and tow hitch - then a low tire pressure alert. After checking with a few shops on the tire issue, both said the rear brake pads were really worn- at 3mm. I was disappointed Ford didn’t bring that up during the service. I do really like their complimentary pick up and delivery service. I also appreciated how quickly they were able to schedule me. Their service staff is friendly. More