Mall of Georgia Ford - Service Center

I had a full service done on my car and it’ specifically stated tires were good. They were not! Needed alignment and two bald tires in the back! My daughter drove across county with this issue!! 🤬🤬 stated tires were good. They were not! Needed alignment and two bald tires in the back! My daughter drove across county with this issue!! 🤬🤬 More

Came in for a check on my car. Realized there was a recall fix needed. Waited to see if it was mentioned. It wasn’t. I had to request it after the service person said everything but that part. Once recall fix needed. Waited to see if it was mentioned. It wasn’t. I had to request it after the service person said everything but that part. Once I mentioned it, the work was done but of course the trust was severed More

Best Ford service in Atlanta Strive for making the Best Ford service in Atlanta Strive for making the experience less stressful and simple Schedule was met Best Ford service in Atlanta Strive for making the experience less stressful and simple Schedule was met More

Easy to make appointments. Fast getting in and out. . Appreciate the friendly service. Having a minimum amount of words required discourages me from filling out survey Appreciate the friendly service. Having a minimum amount of words required discourages me from filling out survey More

Honest and timely serviceService writer was excellent Honest and timely service Service writer was excellent at explaining the situation and required repairs Honest and timely service Service writer was excellent at explaining the situation and required repairs More

Always prompt, courteous, professional when I’ve had service work done. Keep me informed as well service work done. Keep me informed as well More

Service rep was rude. Did not want to engage in 2 party conversation. Kept talking over me when I was trying to respond to him. His only interest was telling me how much money it would cost. I took my b conversation. Kept talking over me when I was trying to respond to him. His only interest was telling me how much money it would cost. I took my business elsewhere. More

Great communications And took care of everything. Very consistent in my experiences and I have been going there for years. I have bought 5 trucks from them in the past consistent in my experiences and I have been going there for years. I have bought 5 trucks from them in the past More

Have been using the Mall of Georgia Ford dealership to purchase several cars and for all of the service in those cars with only one instance of issues. Ford rectified the issue. I plan on continuing using purchase several cars and for all of the service in those cars with only one instance of issues. Ford rectified the issue. I plan on continuing using their service department with my vehicles. . More

It is much better than Green Ford in Gainesville. The service took a while, but it was better overall. I’ll go to your place from now on service took a while, but it was better overall. I’ll go to your place from now on More