Mall of Georgia Ford - Service Center

Very dependable. Quality work, professional personnel and comfortable waiting area. I would and have recommended them and comfortable waiting area. I would and have recommended them More

Service in a timely matter. Angel was very pleasant to work with. Friendly staff at check out. work with. Friendly staff at check out. More

Service needs were taken care of in a very professional and timely manner to my satisfaction. and timely manner to my satisfaction. More

A vehicle is an expression of the individual and represents their drive and determination as to what extent they are willing to go in order to achieve their goals. The fact that they are willing to represents their drive and determination as to what extent they are willing to go in order to achieve their goals. The fact that they are willing to involve anyone to assist in doing so is in itself a compliment to those individuals. You guys are my facilitators More

Very happy with the speed of getting my car back. This dealership is the best around dealership is the best around More

Mall of Georgia Ford is very cordial and neat. They service is efficient and after they reach out to make sure your service was good. service is efficient and after they reach out to make sure your service was good. More

I always bring my truck to the Mall of Georgia Ford service department and they are always fair, up front, and timely with their work. I will continue to bring my truck to this dealer for all repairs. service department and they are always fair, up front, and timely with their work. I will continue to bring my truck to this dealer for all repairs. More

Very responsive, professional with a demeanor of ‘we were important’. Have use them for years and have now moved, but will drive past 3 Ford dealerships areas to continue to do business with them. important’. Have use them for years and have now moved, but will drive past 3 Ford dealerships areas to continue to do business with them. More

Prompt, professional and courteous. Tony has always had all 3 qualities. Appreciate the no- nonsense attitude. all 3 qualities. Appreciate the no- nonsense attitude. More

Brought my truck for recall notice. I was told they do not do the recall on trucks in the south…I was called and told we need rear break pads…I went ahead and over paid for them. I was shocked my truck w not do the recall on trucks in the south…I was called and told we need rear break pads…I went ahead and over paid for them. I was shocked my truck would need rear pads before the front pads were changed. 3 days later my truck ran hot and the coolant was empty in the reservoir…They inspected my truck and would have noticed it was empty or they emptied it. I didn’t bring it back because there is no trust! While I was waiting for my truck someone questioned their bill. Service told them they charge them $250 to test the rear camera even though the gentleman brought the vehicle in and said the rear view camera didn’t work. They told him it would be $500 to replace the camera. His bill was $780. A guy in my office took his truck for a recall notice and they called and told him he needed a new engine for $13k…he didn’t get a new engine and his truck before and after has had no issues. He told me not to take it in…but I did. Your service advisors are doing a great job for Mall of Georgia Ford but I won’t be back. I’m not going to a place I don’t trust. Thanks! JD More