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Mall of Georgia Ford - Service Center

Buford, GA

3.9
2,152 Reviews

2,152 Reviews of Mall of Georgia Ford - Service Center

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October 13, 2021

Asking for reviews every month will get a 0 star rating from now on. You should stop this!!! More

by garyg4006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Oct 14, 2021 -

Mall of Georgia Ford responded

Gary, thank you for bringing this matter to our attention. It’s important that we update our records immediately. At your earliest convenience, please contact Lindsey Frazier at lfrazier@mogf.com.

October 13, 2021

I love having my vehicle serviced at this dealership. The staff are very professional and they take good care of my vehicle. The turn around for getting the vehicle back is quick. Great job Mall of Georgia F More

by Feliciachurchill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony
Oct 14, 2021 -

Mall of Georgia Ford responded

Thank you for your positive feedback, from all of us here at Mall of Georgia Ford!

October 13, 2021

Mall of Georgia Ford is the best dealership in Georgia with out a doubt they keep my f150 serviced on time and keep my truck clean everything is perfect from start to finish I’ve been a customer now for t More

by MARCBORNHORN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cason Alexander
Oct 14, 2021 -

Mall of Georgia Ford responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

Oct 14, 2021 -

MARCBORNHORN responded

Thank you

October 13, 2021

Good over all I’ve never had any real issues with the service provided by Ford More

by RBMORROW3667
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Carter
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2021 -

Mall of Georgia Ford responded

Thank you for your positive review!

October 10, 2021

Great service. Service dept. was fast and the people are awesome. I will trust them with all my future service needs. More

by gracecepican
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Technicians and mechanics are great
Oct 11, 2021 -

Mall of Georgia Ford responded

Thank you for your positive feedback Grace!

October 09, 2021

Very helpful and accommodating Easy to contact and returned messages quickly. Matt was great to work with More

by Nole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Knuckles
Oct 11, 2021 -

Mall of Georgia Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

October 08, 2021

Matt the service advisor was amazing! He was communicative and kept me up to date. I appreciate it!! Thank you Matt. More

by Pumpk_n99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt
Oct 08, 2021 -

Mall of Georgia Ford responded

Thank you for your positive review!

October 08, 2021

Great guy. Fast and honest. Always the best service of any Ford dealership I’ve been to. More

by Semaj76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Owens
Oct 08, 2021 -

Mall of Georgia Ford responded

Thank you for your positive feedback!

October 07, 2021

Bruce James took care of our needs exactly as expected. He followed up with the status like he said he would as well as informing us when it was ready for pickup. Excellent service! More

by tomglenn1948
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce James Service Dept.
Oct 08, 2021 -

Mall of Georgia Ford responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

October 07, 2021

I am pleased with the service provided and the advice . Tony is excellent as a representative of your organization. More

by koscelsp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony
Oct 08, 2021 -

Mall of Georgia Ford responded

Thank you for your positive feedback for Tony!

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