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This rating includes all service center reviews, with more weight given to recent reviews.
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2,056 Reviews of Mall of Georgia Ford - Service Center
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January 19, 2025
Customer service representative and financial associate were both very helpful and professional. Service time was also reasonable. were both very helpful and professional. Service time was also reasonable. More
by JPHARSHAW
Verified CustomerEmployees Worked With
January 19, 2025
Worst service ever. I bought three vehicles from this dealership recently, but never again because the service center is so awful. I bought three vehicles from this dealership recently, but never again because the service center is so awful. More
by kkhashan88
Employees Worked With
Steve from service
January 19, 2025
Honest dealership that you can trust, they actually talk with you the customer and explain what the problem is and what it's going to cost to fix it. with you the customer and explain what the problem is and what it's going to cost to fix it. More
by plasalata
Employees Worked With
Service Manager
January 17, 2025
Customer service was amazing Steve in service and Scott went above and beyond to assist me. Kudos to you both truly this is what customer service is about making your customer experience a great one! went above and beyond to assist me. Kudos to you both truly this is what customer service is about making your customer experience a great one! More
by TIvey12
Employees Worked With
Steve, Scott
January 16, 2025
Outstanding communication and service. All around great experience! Smoothest and seamless professionalism I have ever had at any service shop ever. All around great experience! Smoothest and seamless professionalism I have ever had at any service shop ever. More
by WFILINUK
Employees Worked With
Kason
January 13, 2025
Excellent service. Professionally repaired. Found a major problem I didn’t know about and fixed it too. If they hadn’t found that problem I may have found it the hard w Professionally repaired. Found a major problem I didn’t know about and fixed it too. If they hadn’t found that problem I may have found it the hard way sitting on the side of the road. Mall of Georgia Ford gets all of my service business. More
by murph0326
Employees Worked With
Stephanie Crass
January 11, 2025
Service Manager Refused to Service my Vehicle. ..Under Wrranty with an Extended Warranty I purchased with the Vehicle. Refused Service Because I caught his Mechanic Shopping in Town with My Vehi ..Under Wrranty with an Extended Warranty I purchased with the Vehicle. Refused Service Because I caught his Mechanic Shopping in Town with My Vehicle. Picked up Vehicle Dirty Looking for Refunds of my extended warranty if you will not service vehicle !!! More
by Telenta Family
Employees Worked With
TBD
