Mall of Georgia Ford - Service Center

Marvin was so much help. Very courteous and helpful. I will definitely be coming back Very courteous and helpful. I will definitely be coming back More

Aliana and the entire team are top notch. When I had a bad experience at another dealer MOGF had me in and out in a day. When I had a bad experience at another dealer MOGF had me in and out in a day. More

The service advisor Matteo was very accommodating. After I checked the car in I received a call explaining what was going on with my vehicle within hours and the advisor explained to me what was still After I checked the car in I received a call explaining what was going on with my vehicle within hours and the advisor explained to me what was still covered under warranty and what I'd be responsible for since my warranty expired on some items which I greatly appreciated. I am also extremely satisfied with the level of professionalism I received and the time frame in which the repair was completed. I highly recommend Matteo and Mall of Georgia Ford Service to everyone with a Ford. Barry M More

Good experience It was a good experience. Don't know what else to say. Everything went smoothly. Don't know what else to say. Everything went smoothly. More

We bought a brand new car from them. To get a response on the phone is difficult. They do not respond and do not call back. Our car was multiple times in the shop but they could not fi To get a response on the phone is difficult. They do not respond and do not call back. Our car was multiple times in the shop but they could not fix the proble, Finally they stated their service department is a separate legal entity from the sales dealership. We should bring the car to the sales dealership. The sales dealership sent us back to that service department. Finally they refused to repair the car stating they do not get technical support from Ford. This is a dealership to not buy a car from. More

Unprofessional, no accountability, xxxx poor service I never do business with them again at Mall of Georgia Ford never do business with them again at Mall of Georgia Ford More

My vehicle was involved in an accident. Ernie and his team got me on the schedule within 2 weeks, fixed the damage flawlessly, and offered constant communication throughout the process. The Ernie and his team got me on the schedule within 2 weeks, fixed the damage flawlessly, and offered constant communication throughout the process. They even finished a week ahead of schedule! I’m so impressed and thankful for their team. More

I was unsatisfied with my service because of the fact that it took multiple weeks that it took multiple weeks More