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Mall of Georgia Ford

Buford, GA

Overview
Employees
Reviews
Vehicles
4.2
4,071 Reviews
At Mall of Georgia Ford we strive to inspire people to realize their dreams. We do this by: Providing world-class customer service at all levels throughout the dealership by conducting ourselves with the utmost integrity, honesty and ethics. Sourcing highest quality talent and merchandise. Fostering an environment of teamwork where employees are encouraged to innovate and engage within the dealership and are provided with opportunities for growth. Holding ourselves accountable to results.
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4525 Nelson Brogdon Blvd

Buford, GA

30518

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Showing 4,071 reviews

July 03, 2026

Great Thank for everything All right All right ? ? Congratulations Brian i the best ?? More

by PORTUGAL1958
Recommend Dealer
Yes
Employees Worked With
Brian
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Jul 05, 2026 -

Mall of Georgia Ford responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 03, 2026

I have been doing business with this dealer's service department since 2012. Nothing but great attention from the service department's representatives. For the past year I have been using Josh in servi More

by mtb2450
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
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Jul 05, 2026 -

Mall of Georgia Ford responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 03, 2026

Fun easy and great. Came into a Ford dealership to buy a Toyota left with a Ford More

by holleywoodhardscapes
Recommend Dealer
Yes
Employees Worked With
A woman
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Jul 09, 2026 -

Mall of Georgia Ford responded

We are pleased to hear that your vehicle purchase experience was enjoyable and straightforward. Our team works to provide a welcoming environment and help customers explore the options that best fit their needs. It's great to know you found the right vehicle during your visit, even if it was different from what you originally expected. If we can assist with anything in the future, please reach out to Steven Ostrovich, our General Sales Manager, at sostrovich@vtaig.com.

July 02, 2026

They did what they said they would do I'm a timely manner. The service was great More

by JFD8891
Recommend Dealer
Yes
Employees Worked With
Brian
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Jul 02, 2026 -

Mall of Georgia Ford responded

Thank you for your wonderful feedback! It is genuinely gratifying to hear that our team followed through on their commitments and delivered your service in a timely manner. We believe that doing exactly what we say we will do is the foundation of a trustworthy experience, and we are glad that came through for you. We look forward to serving you again in the future.

Jul 03, 2026 -

Mall of Georgia Ford responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

July 01, 2026

Excellent service. The service was very thorough. They went above and beyond when I asked them to do me favor when flushing out the vents. More

by Rob Cole
Recommend Dealer
Yes
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Jul 02, 2026 -

Mall of Georgia Ford responded

We are pleased to hear that your experience with us was such a positive one, Rob! It is truly gratifying to know that our team took the time to be thorough and went the extra mile to accommodate your request with the vents. That kind of attentiveness is exactly what we strive for, and your kind words mean a great deal to us. We look forward to welcoming you back whenever you need us.

Jul 03, 2026 -

Mall of Georgia Ford responded

Hello Rob, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

July 01, 2026

My vehicle rims were damaged and had a lot of scratches and Noah disrespect me and refused to investigate or offer a solution. More

by HAPPY_NASEIF
Recommend Dealer
No
Employees Worked With
Noah Langan and Harry McCalla
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Jul 02, 2026 -

Mall of Georgia Ford responded

We appreciate you bringing your concerns to our attention. We strive to treat every customer with professionalism while handling each vehicle with care throughout the service process. We value the opportunity to review the concerns you have shared regarding your vehicle and your interaction with our team. Please reach out to Noah Langan at Nlangan05@vtaig.com or Santiago Santos at Ssantos05@vtaig.com so we can assist you further.

Jul 03, 2026 -

Mall of Georgia Ford responded

Hi, we deeply regret to hear about your recent experience at our dealership. Our goal is to learn from your feedback and continue to improve for all of our valued clients. Please reach out to us at (678) 552-4334 when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction.

Jul 10, 2026 -

HAPPY_NASEIF responded

I sent an email to Santiago Santos and Noah Langan last Monday 7/06/26 and attached photos of the damaged rims but have NOT received any reply yet. I’m trying to resolve this matter professionally and in good faith. I will wait five (5) more business days before escalating to the next level.

July 01, 2026

Good service They took care of my vehicle and always keep me updated on my vehicle More

by ForyGzz14
Recommend Dealer
Yes
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Jul 02, 2026 -

Mall of Georgia Ford responded

We are delighted to hear that your experience with us was a positive one! Keeping our customers informed throughout the service process is something we truly value, and it is wonderful to know that came through during your visit. We appreciate you taking the time to share your feedback and look forward to serving you again at Mall of Georgia Ford.

July 01, 2026

Outstanding customer service always been very professional and definitely have done great work on my mustang thru the year's. More

by Sroberts304
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian, Robert, James
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Jul 02, 2026 -

Mall of Georgia Ford responded

We are delighted to hear this, and we truly appreciate you taking the time to share your experience with us. Knowing that your Mustang has been in good hands over the years means a great deal to our entire team. We take pride in providing professional, consistent service, and it is incredibly rewarding to know that has been your experience. We look forward to continuing to care for your Mustang for many more years to come!

July 01, 2026

Well-staffed, knowledgeable and very courteous, appointments are easy to get, and work is done in a timely matter. More

by J-RGROSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrian Turnbull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Wessels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashlynn Van Hees
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 02, 2026 -

Mall of Georgia Ford responded

We are delighted to hear that your experience with our team was such a positive one. It means a great deal to know that our staff's knowledge, courtesy, and efficiency made a genuine impression. We work hard to ensure that every visit is as smooth and straightforward as possible, and feedback like yours affirms that commitment. Thank you for taking the time to share your experience, and we look forward to serving you again.

June 28, 2026

Ok while I was there and poor after I left Said they would do something and then later said they won't More

by BUD11
Recommend Dealer
No
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Jun 29, 2026 -

Mall of Georgia Ford responded

We appreciate you sharing your feedback regarding your recent service experience. We understand your concerns about the change in what was communicated during your visit and the follow-up afterward. Our team values clear and consistent communication throughout the service process to ensure expectations are properly set and met. Please reach out to Noah Langan at Nlangan05@vtaig.com or Santiago Santos at Ssantos05@vtaig.com so we can review your experience and assist you further.

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