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Mall of Georgia Ford

Buford, GA

4.2
3,967 Reviews
At Mall of Georgia Ford we strive to inspire people to realize their dreams. We do this by: Providing world-class customer service at all levels throughout the dealership by conducting ourselves with the utmost integrity, honesty and ethics. Sourcing highest quality talent and merchandise. Fostering an environment of teamwork where employees are encouraged to innovate and engage within the dealership and are provided with opportunities for growth. Holding ourselves accountable to results.
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4525 Nelson Brogdon Blvd

Buford, GA

30518

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Showing 3,967 reviews

June 15, 2020

Hassle free and easy to work with is how best to describe the purchase of our brand new 2020 Explorer Limited. Transaction happened at the early stages of the confinement and the team did respect social dist More

by CSOULAGNAT
Recommend Dealer
Yes
Employees Worked With
Bryce Piper, Ramzi Hishmeh
Jun 16, 2020 -

Mall of Georgia Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

June 14, 2020

Marilyn was great ! Very straightforward and professional! I am bringing my sons truck to her next.its so important to be able to trust your service advisor and feel we have found that with Mari More

by Ko
Recommend Dealer
Yes
Employees Worked With
Marilyn Muir
Jun 16, 2020 -

Mall of Georgia Ford responded

Thank you for taking the time to leave us a positive review!

June 13, 2020

Good customer service. Always kept me informed of the progress of my vehicle. Good work and done in a timely fashion. Thank you ford team. More

by milama
Recommend Dealer
Yes
Employees Worked With
Travis rushing
Jun 16, 2020 -

Mall of Georgia Ford responded

Thank you for taking the time to leave us a positive review!

June 13, 2020

He helped me buy a car instead of selling me something I don’t need. No pressure and easy to work with the finance team. More

by BILL.SOWDERS2
Recommend Dealer
Yes
Employees Worked With
James King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Malcolm
Jun 16, 2020 -

Mall of Georgia Ford responded

Thank you for your positive feedback!

June 13, 2020

We where using them for fleet and personal vehicles . Service has become slow , confusing, and they damaged my f450 king ranch and refused to fix. More

by STEPHEN29
Recommend Dealer
No
Employees Worked With
Service manager
Jun 16, 2020 -

Mall of Georgia Ford responded

We take claims of damage very seriously. We would like to speak with you about your concerns and see if there's anything we can do to address them. Please contact Sterling Oliver at Soliver@mogf.com.

June 12, 2020

The new facility and awesome team members make the customer’s experience stress free. I only use Mall of GA Ford for my service needs! More

by jtonytracy
Recommend Dealer
Yes
Employees Worked With
Tony Owens
Jun 16, 2020 -

Mall of Georgia Ford responded

Thank you for your positive feedback!

June 09, 2020

Very pleasant experience, it does take a bit of time for an oil change but always a great job done. Clean and pleasant wait room and staff is always friendly. More

by Sandralogan27
Recommend Dealer
Yes
Employees Worked With
Michael - I don’t have his card for his last name in front of me but he was great!
Jun 12, 2020 -

Mall of Georgia Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

June 08, 2020

Awesome work. Adam and Tony were great to work with on my Explorer. Good fast service with no issues nice people. I’ll be back. More

by Semaj76
Recommend Dealer
Yes
Employees Worked With
Adam & Tony
Jun 09, 2020 -

Mall of Georgia Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

June 07, 2020

They did a great job really helping me find the one suited my needs and within my budget. I would definitely recommend going there if in the market for a car. More

by dmorris289
Recommend Dealer
Yes
Employees Worked With
James Shellaugh, Bryce Piper
Jun 09, 2020 -

Mall of Georgia Ford responded

Every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking the time out of your busy day to recognize us.

June 06, 2020

The service manager and his team are excellent to work with. They have been very helpful taking care of issues with my truck. Great experience. More

by LLOYDWYNN
Recommend Dealer
Yes
Employees Worked With
Shawn Malcolm
Jun 09, 2020 -

Mall of Georgia Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

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