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Mall of Georgia Ford

Buford, GA

4.2
3,967 Reviews
At Mall of Georgia Ford we strive to inspire people to realize their dreams. We do this by: Providing world-class customer service at all levels throughout the dealership by conducting ourselves with the utmost integrity, honesty and ethics. Sourcing highest quality talent and merchandise. Fostering an environment of teamwork where employees are encouraged to innovate and engage within the dealership and are provided with opportunities for growth. Holding ourselves accountable to results.
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4525 Nelson Brogdon Blvd

Buford, GA

30518

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Showing 3,967 reviews

June 23, 2020

From the first phone call Matt was great to work with. And from the time I arrived to pick up the truck both James and Ken did a great job. I would recommend my friends go to this dealership for a Ford. More

by Chris
Recommend Dealer
Yes
Employees Worked With
Matt and Ken, James Shellaugh
Jul 07, 2020 -

Mall of Georgia Ford responded

Thank you for taking the time to leave us a positive review!

June 21, 2020

Excellent Service, quick and easy to deal with. Would definitely recommended them to a friend. Loved our sales person Derrick he went above and beyond to make our experience buying a new truck a pleasant More

by Haroldcape
Recommend Dealer
Yes
Employees Worked With
Derrick from New Orleans - 5 Stars
Jun 23, 2020 -

Mall of Georgia Ford responded

Thank you for your positive feedback!

June 21, 2020

We were very pleased with our experience with mall of ga Ford.mr Thornton our salesman really worked to get us a fair trade and was very professional in doing so.im sure we will enjoy our new f-150 for a lo More

by Haroldcape
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derick thornton
Jun 23, 2020 -

Mall of Georgia Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

June 20, 2020

I was greeted by many people. The staff was warm and inviting. My sales lady was friendly and not pushy. LeBron, in Finance, was a breath of fresh air, explained anything that I questioned. More

by czsmithga
Recommend Dealer
Yes
Employees Worked With
Jessica Slaughter
Jun 23, 2020 -

Mall of Georgia Ford responded

Thank you for taking the time to leave us a positive review!

June 20, 2020

Although they were very nice and friendly. They didn’t fix my problem with my car or even make it right. Or give me a reason to come back, in all honestly. The only reason I would go back is because I kno More

by John
Recommend Dealer
No
Employees Worked With
Mechanics and sales dept.
Jul 09, 2020 -

Mall of Georgia Ford responded

John, we are so sorry to hear about this negative experience. We would like to get some more information so we can get to the bottom of you issue. Please contact Sterling Oliver at SOliver@mogf.com.

June 20, 2020

Great management team and sales team, zack was excellent in assisting us in choosing our vehicle and walking us through the sales process. Great team. More

by Chrisdiaz12645
Recommend Dealer
Yes
Employees Worked With
Zack
Jun 23, 2020 -

Mall of Georgia Ford responded

Thank you for taking the time to leave us a positive review!

June 19, 2020

Steve Welday is very professional and a good Representation of your company. I’m glad I bought my vehicle from Mall Of Georgia Ford. Thanks More

by VicRed
Recommend Dealer
Yes
Employees Worked With
Steve Welday, Jordan Lee
Jun 23, 2020 -

Mall of Georgia Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

June 18, 2020

My new service advisor Bob Broussau has been so attentive and responsive to all of my needs. He’s a wonderful rep and as we say in the south, “a real peach”! I DO have a problem with the FORD Co in genera More

by ben2jul98
Recommend Dealer
Yes
Employees Worked With
Bob Broussau and Sterling.
Jun 19, 2020 -

Mall of Georgia Ford responded

Ben, we are so happy to hear your experience with our Service Advisor was great. We are sorry you are having issues with Ford in general. Please contact Sterling Oliver at Soliver@mogf.com with any other concerns you have.

June 18, 2020

Love working with Katrina. She’s so helpful and responds quickly to all communication. I will continue to send our fleet to Mall of GA Ford for all our service needs. More

by Tina G
Recommend Dealer
Yes
Employees Worked With
Katrina Butler
Jun 19, 2020 -

Mall of Georgia Ford responded

Thank you for taking the time to leave us a positive review!

June 17, 2020

Staff at Mall of Georgia Ford all greeted me to ensure I was being taken care of Very efficient and timely service experience. Had no issues More

by Clo1104
Recommend Dealer
Yes
Employees Worked With
Sterling Oliver
Jun 17, 2020 -

Mall of Georgia Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

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