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Mall of Georgia Ford
Buford, GA
4,059 Reviews
At Mall of Georgia Ford we strive to inspire people to realize their dreams. We do this by:
Providing world-class customer service at all levels throughout the dealership by conducting ourselves with the utmost integrity, honesty and ethics.
Sourcing highest quality talent and merchandise.
Fostering an environment of teamwork where employees are encouraged to innovate and engage within the dealership and are provided with opportunities for growth.
Holding ourselves accountable to results.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
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Showing 4,059 reviews
September 21, 2020
I have always a great experience at Ford Mall of Georgia. Great helpful staff that do all they can to help you. Quick service and great facility. Great helpful staff that do all they can to help you. Quick service and great facility. More
by Derek.bragante
Employees Worked With
September 19, 2020
Twice I have been here for my new car and the rattling issue has not been fixed yet. I have pointed out specifically where the rattling noice came from but... Instead, they looked at other parts of my car issue has not been fixed yet. I have pointed out specifically where the rattling noice came from but... Instead, they looked at other parts of my car and lied to me they have fixed the issue. Now I’m stuck with rattling noice making New car(2020 mustang) which cant even be fixed by Ford. More
by MusGTang
Verified CustomerEmployees Worked With
Michael Patrick
September 19, 2020
I love this place because the people are always nice every time I go there, I will definitely purchase my next car from them. I have never had a bad experience. every time I go there, I will definitely purchase my next car from them. I have never had a bad experience. More
by britta195
Employees Worked With
September 17, 2020
Short time I was there. The staff was very attentive and friendly! I also liked the work done on my vehicle and the price was right friendly! I also liked the work done on my vehicle and the price was right More
by juan
Employees Worked With
Other Employees :
Shawn Malcolm, James Shellaugh, Jessica Slaughter, Bryce Piper, Gene Diehm, Jordan Lee, Ramzi Hishmeh, Sean Mooney
September 16, 2020
All around excellent service. I have no complaints. Quick and fast and got the problem resolved. I have nothing more to say. Thank you so much. Quick and fast and got the problem resolved. I have nothing more to say. Thank you so much. More
by Bradfordmin
Employees Worked With
Don’t remember
September 16, 2020
Service is always consistent and staff is knowledgeable and polite. Through every step of the process I was updated on the progress and findings. I always go to this dealer because of such service. and polite. Through every step of the process I was updated on the progress and findings. I always go to this dealer because of such service. More
by xilefordep
Employees Worked With
Marilyn Muir
September 14, 2020
I dealt with James and Ken from the sales side and they were both prompt returning my messages, knowledgeable, and wanted to help me get into the truck that worked for me. Kevin in the back office was ve were both prompt returning my messages, knowledgeable, and wanted to help me get into the truck that worked for me. Kevin in the back office was very knowledgeable, personable, and efficient. The three combined made my experience fantastic. Please tell them thanks again from me. More
by DonnieB
Employees Worked With
Ken Guillory, Kevin Farmer, James Shellaugh
September 12, 2020
Michael worked with us from the service department. He was very helpful and professional. He Also was very informative and friendly. Michael worked out a schedule for us to bring in the fusion for a recal was very helpful and professional. He Also was very informative and friendly. Michael worked out a schedule for us to bring in the fusion for a recall adjustment. More
by Car/fusion
Employees Worked With
Michael
September 12, 2020
The service was very professional. My representative made sure my experience was fast and pleasant. I would definetly recommend coming here to make a purchase. sure my experience was fast and pleasant. I would definetly recommend coming here to make a purchase. More
by Jimmy Lee
Employees Worked With
