Mall of Georgia Chrysler Dodge Jeep

I had a rocky start but these guys did the right thing! Jake and I had a misunderstanding bit in the end the dealership did right by me and I couldn't ask for more! They did go above and beyond to make sure Jake and I had a misunderstanding bit in the end the dealership did right by me and I couldn't ask for more! They did go above and beyond to make sure they had a happy customer! I will return for service and sales in the future of needed! I recommend them! Thanks again! More

Best dealership in all of GA! I couldn't have asked for a better experience when shopping & buying a new car! JC, my Sales Consultant, is is an amazing person, really went to bat f I couldn't have asked for a better experience when shopping & buying a new car! JC, my Sales Consultant, is is an amazing person, really went to bat for me, was as patient as could be & took care of me like I was kin! Not only did he find the vehicle i needed but he worked the price to a very affordable monthly payment. Not to mention Germaine in Financing, did a stand up job on getting me financed! I don't plan on going anywhere else next time I'm in the market for a vehicle :) More

Honesty and Professionalism I recently started my search for a new vehicle and having been to many lots over the course of the past few weeks I have had the fortune and misfortun I recently started my search for a new vehicle and having been to many lots over the course of the past few weeks I have had the fortune and misfortune to see some of Metro Atlanta's best and worst car dealerships firsthand. I would like to thank the courtesy, professionalism and time given by Bill Plachter, their USAA and TrueCar Representative. I had talked with him the previous day and set up and appointment and told him I was at least a month out from buying and explained my situation. When I came in to the store, the staff were all friendly and zero pressure. I know the sense of urgency in the car business and most dealer will try to sell you a car or a truck today. Bill and his manager fully understood and trusted where I was coming from and didn't attempt to push the issue once. In turn this really built my trust in Bill and his management team. Bill answered all my questions or knew the person with the answer. I also wanted to give big thanks to the F&I Team. Normally you don't get to talk to them until you settle on a vehicle and you a working on financing., but as this was my first time considering a Chrysler product I wanted information about the extended warranties and didn't want to have to be mulling the information over after working on all the other paperwork. They came out and talked to me and explained the different levels and the costs. Plus which ones would benefit me and my buying and driving habits. Truly exceptional customer service from sales all the way the to the General Sale Manager. I can say one thing for sure, if my wife and I decide of the Ram 1500 there is no doubt Bill and Mall of Georgia Chrysler Dodge Jeep earned my business. More

Great Experince My car buying experience was nothing short of a miracle . I came into the car dealership with no money down and negative equity on my trade I told M My car buying experience was nothing short of a miracle . I came into the car dealership with no money down and negative equity on my trade I told Mike Eubanks exactly whatI was looking for and what I was trying to do and he got it done . Mike was very approachable, he wasn't irritating & pushy like a lot of sales people & he was a pleasure to deal with . The whole sales team was great and Rich in the finance department really came through for me as well , I was very pleased . This is the second jeep that Ive bought from mall of ga Chrysler and i will be back again . I have a jeep dealership 30 sec from my house but I bypass it to deal with Mall of Ga Chrysler. Thanks guys !!! More

Awesome and easy experience!! Our car buying experience was great! Mike Eubanks was a pleasure to work with. He made purchasing a car smooth and as easy as possible. His no pressur Our car buying experience was great! Mike Eubanks was a pleasure to work with. He made purchasing a car smooth and as easy as possible. His no pressure, and no hassle sales approach was a success. More

Best Customer Service !!!! Jeffery Patrick was awesome . He made sure to take my wants and needs into consideration and got me into the perfect car! I would recommend Jeff Patri Jeffery Patrick was awesome . He made sure to take my wants and needs into consideration and got me into the perfect car! I would recommend Jeff Patrick to EVERYONE! More

Bill Plachter ROCKS! We had visited several dealerships, only to be let down by the enticing offers to get you in the door, but not delivering on their advertising. I call We had visited several dealerships, only to be let down by the enticing offers to get you in the door, but not delivering on their advertising. I called this dealership, asking about sticker prices I saw on the windows on brand new vehicles, listing for $149/month. WOW! I thought we were going to get the run around again but Bill answered all my questions and within an hour, my husband and I were meeting with Bill and discussing real costs. We were very satisfied with his honesty and drew up the contract right after going for a test drive. Bill was very friendly, knowledgeable and easy to get along with. I now own two vehicles that will be serviced at this dealership and I highly recommend you give Bill a call. More

Awesome experience! Simple yet very professional, they are accurate with everything, got me in and out in no time. Jeff Campbell was my sales man, he is FAST and ACCURATE Simple yet very professional, they are accurate with everything, got me in and out in no time. Jeff Campbell was my sales man, he is FAST and ACCURATE. Love my new car!! More

Very Satisfied, happy, pleased I have never been to a dealership when you weren't pushed to be sold a vehicle. I found the vehicle I was looking for on the internet and my husband w I have never been to a dealership when you weren't pushed to be sold a vehicle. I found the vehicle I was looking for on the internet and my husband went by to check it out first one day after work. He was greeted by a young man names Clay Taylor. Very very pleasant guy. Never pushed my husband into anything that day. Nicely showed him the car and told him when we were ready to come back by. And when I was ready to go look at the car myself , my husband specifically asked for Mr Clay and with no questions he went sent straight out to us. No one ever tried taking over or anything. Just best experience with a dealership I ever had!!! Thanks Clay!! More

Very disappointed from the service there Recently i went to have my tire rotated on my RAM and had asked them to remove the wheel lock after the rotation. They came up with the excuse that I Recently i went to have my tire rotated on my RAM and had asked them to remove the wheel lock after the rotation. They came up with the excuse that I have missed few thousand miles without rotation and they can't do it cause will have to cut the wheel locks and will charge me for that….So, they can do the rotation before without cutting the locks, but when asked them to unlock the locks they can’t!!!! Anyway, I paid them to cut the locks, however they broke one of my wheel covers. So end up paying for service that I shouldn't and with broken wheel cover. Unbelievable service, right? More