Major World Chrysler Dodge Jeep RAM

My overall experience buying new cars in the past has been very good to excellent. My experience with Major World Dealership in LIC, NY was terrible. There was no communication whatsoever with the em been very good to excellent. My experience with Major World Dealership in LIC, NY was terrible. There was no communication whatsoever with the employees unless I was the one making the calls. The salesman and the Manager were very unknowledgable and not helpful in any way. I tried to be patient after they took my deposit of $500 for a new car purchase. They had my deposit for over two weeks and still could not give me any information in regard to the car i was interested in until i got very anxious and worried about my deposit. I would never recommend anyone to this dealership. The unlimited I made to them for information were never returned. I had to go in person to get again, no information and other employees informing that the salesman and Manager were not in that day. After receiving my deposit back I went to another dealership in Long Island, NY and was treated with the utmost respect and knowledge. My new car will on the way to me within one month. I am so relieved that they took my business seriously. All of this happened within four days which I was very satisfied. More

We bought our car here and had the worse experience ever. Not only were we pushed around between sales associate and the sales manager, we agreed on a price, but the back office sales person forced addition Not only were we pushed around between sales associate and the sales manager, we agreed on a price, but the back office sales person forced additional options and services that WE DID NOT REQUEST. He typed up the purchase order that way and forced us to sign it without explaining all the details. When we didn't think the numbers added up (because it was $4000 more than what we had expected to pay with taxes), we were told that it's late (we spent 6 hours there WITH an infant!) and there was nothing they could do to change the order. After alot of arguement, they reduced the additional services by $2000, but still forced some tire and wheel insurance on us that we DID NOT NEED, and forced window etching which all totaled $2000. We will never buy a car from this dealership again. Their tactics are unacceptable. More

These people are thieves who only seem interested in double talk. I asked them to give me the best deal they could for my new purchase and for my trade. Instead, I got jumbled numbers I could not under double talk. I asked them to give me the best deal they could for my new purchase and for my trade. Instead, I got jumbled numbers I could not understand. When I asked for a clarification, all I got was a bad attitude from a manager who shouted down at me from a raised desk. Stay away! More

I purchased an 2008 Jeep Grand Cherokee Limited from this dealership, so far I have not had any issues, had the car for 2 weeks now. If I do I will let you all know if I think I got flaked but for now it's g dealership, so far I have not had any issues, had the car for 2 weeks now. If I do I will let you all know if I think I got flaked but for now it's good. I got a decent deal, it took 2 trips to haggle the price of the car down but after I got it I was happy. The finance guy is a little rough but what do you expect from a car dealer. I do recommend the dealership because my sales guy (although very busy) was a character, he was a nice guy to deal with so see him if you go. Just be prepared to talk shop and always know your car, know everything about it, when you go to these places it's easy to get lost in all the wonder of beautiful cars, but be diligent and do your homework at home first! Know what you will sacrifice and what you won't and stick to it. =) More

I totally agree. The service was terrible. What was adverstised on the paper was not what they had in the shop. I finally bought a new Cherokee in NJ last year (4/08) and now need to have it serviced. adverstised on the paper was not what they had in the shop. I finally bought a new Cherokee in NJ last year (4/08) and now need to have it serviced. I called up Major world and their phone manners is even worse. I have a service date next week for my car that has 5000K miles so it will be interesting to see what gimmick they have to wrangle money out of me. I will let you all know how it goes and will warn you on the employees to stay away from. Kevin L.. More

It was the old "bait and switch": the price in the ad looked too good to be true, and as soon as we walked in we told them we were there for the low-priced car; we wasted a whole afternoon there a the ad looked too good to be true, and as soon as we walked in we told them we were there for the low-priced car; we wasted a whole afternoon there and they finally admitted that they had only one car for that price--and it didn't match the ad description (the car advertised was automatic, the one they showed us was stick shift) . . . and it was DAMAGED (supposedly by hail, but that didn't seem plausible). It's the kind of place that gives car dealers a bad name. More