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Maita Toyota - Service Center

Sacramento, CA

4.0
3,732 Reviews

3,732 Reviews of Maita Toyota - Service Center

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November 12, 2021

They were very friendly and professional, although it took two hours for a simple routine maintenance More

by ROBERTOZUNIGA340
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2021

Did not have an engine air filter. Would have postponed service if they had warned me before I came in. More

by MARK_C_HILL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
PEDRO VALENCIA MENDOZA
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 09, 2021

Service was efficient. Called me to pick up my car 30 minutes before closing. Pretty tight timing. Also had tire inflation light lit up on my dash when i took the car in. Still lit up when i got it back. More

by SWANEEFACTORY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Owens... the guy is a rock star!!
November 08, 2021

Always a pleasure interfacing with Priscilla for my Highlander service needs. Very knowledgeable, good listener, detailed in her estimated and always with a professional decorum. More

by RRONGOBLE2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Priscilla Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2021

Great service. We were very happy with how fast and efficient our service rep was More

by PUNKYDIAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenelle
November 08, 2021

It never should take 4 hour for an oil change. Every single time! Absolutely rediculous! More

by linnygirl382
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Val Valadez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2021 -

Maita Toyota of Sacramento responded

Thank you so much for your feedback. We are sorry you had a negative experience with our dealership. Thank you for bringing this to our attention.

November 05, 2021

I had a great experience with the first person who helped me, my car had to start over night and the next day I was helped by someone else. At first he was polite but when I asked about a service I was being More

by YCORIA1013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Priscilla Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2021 -

Maita Toyota of Sacramento responded

Thank you so much for your positive feedback. Toyota is here to help. We appreciate you as our guest at Maita!

November 04, 2021

Hade to have AAA jump my car to start it then came to get a new battery at Maita Battery was 5 years old with 2 years let on a 7 year one. Service advisor said we would get $25.00 off a new one since it di More

by TUDORMOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Val Valadez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2021 -

Maita Toyota of Sacramento responded

Thank you so much for your feedback. We are sorry you had a negative experience with our dealership. Thank you for bringing this to our attention.

November 04, 2021

A well oiled machine. These auto peeps rock. If firemen drove bunnycars it wouldn’t scare the cows! More

by JEFGEREN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Waldo, guy
Nov 05, 2021 -

Maita Toyota of Sacramento responded

Thank you so much for your positive feedback. Toyota is here to help. We appreciate you as our guest at Maita!

October 29, 2021

Got my oil changed and tires rotated. Sat and waited for two hours. The car and I are both happy for six more months. More

by KIMALICE48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexis Padilla
Nov 05, 2021 -

Maita Toyota of Sacramento responded

Thank you so much for your positive feedback. Toyota is here to help. We appreciate you as our guest at Maita!

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