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3,731 Reviews of Maita Toyota - Service Center
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December 05, 2021
The service was good, repaired timely as promised and staff was helpful as usual. I’ve even a customer for more than 30 years. staff was helpful as usual. I’ve even a customer for more than 30 years. More
by JUNELIVINGSTON
Verified Customer
December 04, 2021
Second attempt to fix dead battery problem was successful. Lisa did more than just charge the battery, she checked for outstanding updates for the Venza electrical system. Problem seems to be fixe successful. Lisa did more than just charge the battery, she checked for outstanding updates for the Venza electrical system. Problem seems to be fixed. More
by JOHN_COMER
Employees Worked With
Luis Mendez
December 01, 2021
They had a lot of employees to make sure everything got done in a timely manner and it was done when they promised. done in a timely manner and it was done when they promised. More
by STEVEANDNANCYCHANDLER
Employees Worked With
November 30, 2021
Fairly speedy service, with lots of convenient amenities present. They are always courteous, however, being at Arden, they’re often busy and wait times can be long. present. They are always courteous, however, being at Arden, they’re often busy and wait times can be long. More
by COPPOLA
Employees Worked With
November 30, 2021
My appointments go well. Every staff member is cordial and courteous. My vehicle has been maintained here since its purchase. Mahalo nui loa. and courteous. My vehicle has been maintained here since its purchase. Mahalo nui loa. More
by ILCORENEVSKY
Employees Worked With
Adrian and Lisa
November 30, 2021
I've been taking my cars to Maita Toyota for at least 30 years and I have always trusted Maita's service advisor's advice and expertise. They are always courteous and helpful. Their maintenance crew is top years and I have always trusted Maita's service advisor's advice and expertise. They are always courteous and helpful. Their maintenance crew is top of the line and I highly depend on them for caring for my cars. More
by MJTOKUNO
November 29, 2021
I only bring my truck here for literally all of my vehicle maintenance and repair needs (wiper blades, tires, brakes, and everything under the hood.). They are "The Best"! Loyal, trust worthy, hones vehicle maintenance and repair needs (wiper blades, tires, brakes, and everything under the hood.). They are "The Best"! Loyal, trust worthy, honest, efficient, understanding, great listeners, and the prices are super! Thank you Maita Toyota! More
by Lynnette
Employees Worked With
Other Employees :
Tonya who always the phone is professional and polite, Junko Case, Luis Mendez
November 28, 2021
Customer service can improve by a lot. Service empolees talking to each other while customer is standing, not aknowldging customer, and the car wash seem to never work. Each customer starts a few years re talking to each other while customer is standing, not aknowldging customer, and the car wash seem to never work. Each customer starts a few years relationship with dealership when purchasing a car, it is sad when a service is shortcut when it comes time to use it by customer. Oh well! More
by AHATW
Employees Worked With
Management
November 27, 2021
I will never go back. I asked them to check the HUD. I was told it was working fine when they got in the car to pull it back for service. They still charged a $90 fee to find out the problem. When I asked was told it was working fine when they got in the car to pull it back for service. They still charged a $90 fee to find out the problem. When I asked the service advisor why they charged me for something they didn’t do he said to look a my service receipt of what was completed and that they still had to check the fuses. All the service receipt listed was that it worked fine when they got in the car. They didn’t check the fuses or they would have re-fastened the covers I loosened when I checked the fuses. This isn’t the first time I have been lied to about what service had or had not been completed but it is the last. I purchased my car at this location and have never taken it anywhere else. NEVER AGAIN! More
by TOMSUMMERS
Employees Worked With
Not my job to teach your employees not to lie to customers
November 25, 2021
I had an appointment for an oil change and regular service. It took 2 hours, at least half an hour longer than it should have. I did not receive updates on status so after two hours I had to ask abo service. It took 2 hours, at least half an hour longer than it should have. I did not receive updates on status so after two hours I had to ask about status. My car was done but no one had notified me. At this point the service reps who check people in appeared to be sitting around. I think you can improve the process for getting cars done within a reasonable time when people have appointments and to better use the service people to get the “paperwork” done in a more timely basis. More
by RGARCIA40
Employees Worked With
