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Maita Toyota - Service Center

Sacramento, CA

4.0
3,727 Reviews

3,727 Reviews of Maita Toyota - Service Center

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January 31, 2022

They were friendly and were able to support my repair need quickly even though I didn’t have an appointment. More

by MINNICKMINNICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karina Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2022

Service advisor Angel was very helpful. Work completed as promised. The service area is clean and comfortable. I would suggest providing snacks as provided at Maita Subaru. More

by psychMD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2022

I’ve always had a great experience. However this last time I was told will be a 2 1/2 hour wait and I ended up waiting five hours. I understand these are unusual times with Covid, however I felt the esti More

by bealschuld
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario
January 29, 2022

The technicians and service representatives are always helpful and very trustworthy. My vehicle has always been repaired accurately. More

by KATHNED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Priscilla Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Junko Case
January 29, 2022

Great service. Staffs were professional and friendly. It costs about an hour and half for the regular maintenance which I think is fast! Will come back for sure. More

by YCH0321
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathon Reyes
January 28, 2022

I really appreciate Maita Toyota Service Department. It starts with the online appointment schedule, and then the reminder text, and the automatic text check in once you are there. The meet and greet staff More

by captsutter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angelo ERA
January 27, 2022

I really appreciate the service department they provided the services in very good way. I didn't wait long. More

by Z.RAFIQ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2022

My service advisor, Nathan, was friendly and understood why I brought my car in for service. The service was excellent. I've been a customer here for 20 years. More

by alexanderinc1946
Recommend Dealer
Yes
Employees Worked With
Nathan Duenas
January 26, 2022

My GPS and Blue tooth were not working, after spending $185 they can not fixed the problem and my radio stop working. Check with my advisor Jason, the answer was eventually the radio will stop working. More

by JJJGTANG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason Saephanh
2.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2022 -

Maita Toyota of Sacramento responded

Thank you so much for your feedback. We are sorry you had a negative experience with our dealership. Thank you for bringing this to our attention.

January 22, 2022

I bought the car from Maida Toyota and have only serviced it here. While the wait times are long, the waiting area is clean, has comfortable chairs and a nice cafe. The service has been excellent, and they More

by MIKEOBRIENSAC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
QERIM RACAJ
5.0
This rating includes all reviews, with more weight given to recent reviews.
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