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Maita Toyota - Service Center

Sacramento, CA

4.0
3,727 Reviews

3,727 Reviews of Maita Toyota - Service Center

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February 24, 2022

Came in for 25000 mile check up. I had been having a problem with low pressure driver side tier. Told the service desk about the problem and had the tires inspected. I was assured More

by DRASMUSS0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Eilkhani
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 24, 2022

Long time waiting 2h45min for oil change with appointment One hour to one hour and half it's acceptable More

by ABDEL1812.AW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lisa miller
Feb 27, 2022 -

Maita Toyota of Sacramento responded

Thank you so much for your feedback. We are sorry you had a negative experience with our dealership. Thank you for bringing this to our attention.

February 23, 2022

I always drive from Folsom to Maita Toyota because I love their service but they need to improve on the time customers have to wait for maintenance and oil changes. Some of us have to wait! I have been with More

by gloriaeid
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mehdi
February 23, 2022

Very trustful service. No unnecessary work to be suggested after multi-points checking. Fast service of oil filter change. More

by XIEHAO74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Reloza
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 21, 2022

My appointment was at 10:00 am for an oil change and tire rotation. At noon they said they hadn't even started. They then said that they were three hours behind. Why didn't they warn me so I could have went More

by Mccarthy,diane1073
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Angel Cruz
2.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2022 -

Maita Toyota of Sacramento responded

Thank you so much for your feedback. We are sorry you had a negative experience with our dealership. Thank you for bringing this to our attention.

Feb 27, 2022 -

Mccarthy,diane1073 responded

Also I was told that my front braks we're on the yellow and back brakes in the red and needed work. I then took it to another auto repair and the said there is nothing wrong with them.

February 21, 2022

Carina is the best service rep there. She is so thorough and knowledgeable. I only continue to go here because of her, My experience with other people has been inconsistent. More

by JENW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karina Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 18, 2022

I appreciated the service that Daniel provided, was friendly and kept me updated about work being done. More

by RAIDERRICH16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel
February 17, 2022

Maita employees exihibited their usual efficiency and speed that we have come to expect over the years. (In earlier years, my husband had a Toyota truck that he had serviced at Maita.) More

by CARRICKLEEUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember specific employees, both those pictured and not.
February 17, 2022

There was a little hiccup with my service, but my service adviser resolved the issue and I’ll definitely come back. More

by RALPH.BERUMEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Reyes.
February 17, 2022

I like being serviced at Toyota Center. Everything is done very quickly, efficiently, and in an organized manner. More

by ANAIDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Reloza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karina Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Saephanh
5.0
This rating includes all reviews, with more weight given to recent reviews.
QERIM RACAJ
5.0
This rating includes all reviews, with more weight given to recent reviews.
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