Back

Maita Toyota - Service Center

Sacramento, CA

4.0
3,727 Reviews

3,727 Reviews of Maita Toyota - Service Center

Sort by
April 22, 2022

Salesman Alex accommodate us with our appointment. he also arranged for a lift driver to bring us home while our vehicles 🚗 was being serviced. Good customer service More

by PREMKIROSHNI
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alex
April 22, 2022

quick and efficient service with easy check-in online or in person. full disclosure of charges up front. nice location to wait with snack/coffee shop. More

by patricia.pfautch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Reloza
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 22, 2022

I was promptly greeted and helped. My car was completed in a timely fashion and was helped again immediately when I went to pick it up More

by spulido01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
QERIM RACAJ
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2022

It's insane for recharge and test a low battery for 2 hours. After retesting the battery and change to a new one again takes 40 minutes. Too bad! More

by HLWPH1960
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Karina Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2022

I feel listened to and respected when I explain any issue. The service coordinators are knowledgeable and the manager is sympathetic. I recommend this dealer to anyone who wants good work, More

by CAROL.AP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Val Valadez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Saephanh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Junko Case
April 20, 2022

The service was within the estimated time estimate and the service advisors were very helpful. More

by CRAINFORTH
Friendliness
Recommend Dealer
Yes
Employees Worked With
Junko Case
April 19, 2022

Excellent job. Recieved quick and easy service. Will come back for future services. Great job. More

by LXTOVAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karina Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Valadao
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2022

They are great. On time.Yhey Explain the work that your car was worked on More

by GREENWOODC47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Reloza
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2022

Very long wait, even though I had an appointment, over 2hrs for oil change (90k service. No vaccum or car wash included either. More

by MPAR91
Recommend Dealer
No
Employees Worked With
Priscilla Camacho
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2022 -

Maita Toyota of Sacramento responded

Thank you so much for your feedback. We are sorry you had a negative experience with our dealership. Thank you for bringing this to our attention.

April 18, 2022

The service agent that helped me was amazing! She was understanding and helpful. The valets when I went to pick up my car we’re less than responsive. I waited outside almost 10 minutes befor More

by SRB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Priscilla Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
73
...