Maita Toyota - Service Center

Maita has gone downhilll significantly in all facets. Today had 10:00am appointment for simple oil change; departed 1:15pm. Sat for 25 minted in line before the advisor ever showed up. Poor Management! A Today had 10:00am appointment for simple oil change; departed 1:15pm. Sat for 25 minted in line before the advisor ever showed up. Poor Management! Avoid this hellhole at all costs! More

Gave me a convenient appointment, hooked me up with a hugely discounted 5-oil change deal. Double thumbs up!!? hugely discounted 5-oil change deal. Double thumbs up!!? More

I loved the fact that my service was done in a timely manner. All staff were very helpful and kind. I appreciate the updates while there. manner. All staff were very helpful and kind. I appreciate the updates while there. More

Brought in my vehicle for an oil change. I was waiting for it and the service adviser gave me an estimate of about 1 1/2 hours.. After 3 hours and no word, I tracked down the service advise I was waiting for it and the service adviser gave me an estimate of about 1 1/2 hours.. After 3 hours and no word, I tracked down the service adviser to check on the status. After about 20 minutes he returned and advised that it would only be another 10 minutes. After almost 4 hours I was able to pay for the service and pick up my vehicle. The least the service adviser could have done was to keep me advised of the status and not have to wonder if it fell into a black hole. This was my second visit. I brought in another vehicle the day before for an oil change and given the 1 1/2 hour estimate. This only took 3 hours with no status updates. More

I expect to receive a ride, both ways when the service is going to take the whole day, but they offered only one way ride. When picking up, it took forever (almost 30 mins) to bring the car out, when the ser going to take the whole day, but they offered only one way ride. When picking up, it took forever (almost 30 mins) to bring the car out, when the service was already complete. Even that happened because I talked to someone in the management who took care of it. More

Took in for 5K maintenance. Fluids were not topped off. Both washer and coolent containters were nearly empty after service. Because I was leaving the next day on a trip, I refi Fluids were not topped off. Both washer and coolent containters were nearly empty after service. Because I was leaving the next day on a trip, I refilled both myself. More

Well recommended. They take their time Making sure your needs have been met with your vehicle They take their time Making sure your needs have been met with your vehicle More

The phone quote was $109. Service tech quote was $355 and up $900+. Very frustrating. And, felt like a bait and switch situation. Either the phone reps need further training Service tech quote was $355 and up $900+. Very frustrating. And, felt like a bait and switch situation. Either the phone reps need further training or they should not be able to provide quotes at all. More