Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
3,725 Reviews of Maita Toyota - Service Center
Sort by
September 06, 2022
Check in guy was kind of condescending. He also wasn’t clear on wait estimate. Then they didn’t reset the service light when they were done. He also wasn’t clear on wait estimate. Then they didn’t reset the service light when they were done. More
by EL.TORENCIO.V
Verified CustomerEmployees Worked With
I don’t remember
September 03, 2022
The staff members are wonderful, responsive, and hardworking, and the work is done well. However, I am not the only person who has had to wait a long time just for check in at Maita. I made an app hardworking, and the work is done well. However, I am not the only person who has had to wait a long time just for check in at Maita. I made an appointment for a recall repair and waited at least 20 minutes in line in my car. Three people came by my car to greet me and ask me what I was having done, but it wasn't till the fourth person that I was checked in. They either need to schedule fewer appointments or get more staff members--Maita could afford it. Also, they had told me to bring the car in with less than half a tank. I did, about 40% full. When I got the car, the EMPTY light was on and I had a range of six miles to drive before it would run out. The odometer read 100 miles more than it had when they had checked me in. They did not mention this and I have no idea why. They did keep the car overnight; maybe they drove it to Stockton from Sacramento for the repair? More
by RJONES30
Employees Worked With
September 01, 2022
Great customer service. Recommendation to all my friends. Returning for next service appointment. Thank you Recommendation to all my friends. Returning for next service appointment. Thank you More
by LVMY2ZD
Employees Worked With
August 31, 2022
efficient, fast, and courteous service for the time I was there to purchase maintenance service was there to purchase maintenance service More
by Caroline
Employees Worked With
August 30, 2022
I like to take my car for maintenance to Maita Toyota of Sacramento because I am confident that they do good work at a reasonable price. Sacramento because I am confident that they do good work at a reasonable price. More
by CECILIASOTO947
Employees Worked With
Other Employees :
Junko Case
August 30, 2022
Car was smoking, needed a new radiator and some more items needed. Lisa Miller the service who worked with me was very nice and professional. items needed. Lisa Miller the service who worked with me was very nice and professional. More
by NEWYORKCHERRY
Employees Worked With
Lisa Miller
August 30, 2022
an oil change doesn't take 3 hours . .. especially when I have an appointment. terrible turnover. .. especially when I have an appointment. terrible turnover. More
by 24.MCJEFF
Employees Worked With
August 30, 2022
I felt like I was overcharged for my regular service and that I was being "up-sold" for other services I was previously told I did not need since I had only driven the car 5K since the last service 9 months that I was being "up-sold" for other services I was previously told I did not need since I had only driven the car 5K since the last service 9 months ago I highly doubt these items were now an issue In addition when I was sent outside to wait for my car after paying it took 20 minutes for them to locate my car and bring it to me - overall not the best experience I have had with Toyota More
by MCATMAX
Employees Worked With
Adrian
August 28, 2022
Service is always professional and friendly and dont feel like they take advantage of me and what is being done on my car) like they take advantage of me and what is being done on my car) More
by TACOBELLKATIE
Employees Worked With
