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Maita Toyota - Service Center

Sacramento, CA

4.0
3,723 Reviews

3,723 Reviews of Maita Toyota - Service Center

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January 25, 2023

4 vehicles over 30 years, always friendly and willing to extend all possible alternatives or options to meet my expectations. More

by SHELTON.JENSEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Val Valadez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Priscilla Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Norbert Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 22, 2023

The service was good, but there were some issues with the technician not placing a floor mat in my car. They returned my care with a very dirty driver-side floor, but corrected the issue when I pointed it ou More

by SALQXZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Latham
3.0
This rating includes all reviews, with more weight given to recent reviews.
Val Valadez
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 22, 2023

can do better with providing the muti-point check list form to the customer that is so important for the customer's reference about the status of their cars! More

by HLWPH1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karina Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 21, 2023

GreAt customer service, car is better after being serviced by maita toyota, fast and efficient, not over charged ever!!! More

by VMAY916
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Val Valadez
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 19, 2023

Quick, friendly service. Service was quick, setting an appointment via app made it easy. Thank you More

by ROMMEL.AMIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karina Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2023 -

Maita Toyota of Sacramento responded

Thank you for the 5-Star rating! We appreciate your business and awesome review.

January 18, 2023

Greeter was friendly, courteous, professional Service professional was courteous, informed, respectful, professional. Waiting area was pleasant. Cafe was excellent More

by LESLEYBERNIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario
Jan 20, 2023 -

Maita Toyota of Sacramento responded

Thank you for the 5-Star rating! We appreciate your business and awesome review.

January 17, 2023

Service has deteriorated since COVID. It once was excellent!!! Uber is unsatisfactory to satisfactory the one time I used it. Your service is adequate. I have been coming to Maita sin More

by MR.ROADS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Saephanh
3.0
This rating includes all reviews, with more weight given to recent reviews.
January 17, 2023

They are usually quick and efficient. We have taken 3 vehicles for servicing over the last 18 years and have found their work reliable. More

by MATTHEWBG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karina Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2023 -

Maita Toyota of Sacramento responded

Thank you for the great review! We appreciate you choosing Maita throughout the years.

January 15, 2023

Needed all brakes brought back to new after 55,000 miles. Service was prompt, friendly, and done early! Thanks! More

by HERTZBERG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junko Case
Jan 20, 2023 -

Maita Toyota of Sacramento responded

Thank you for the 5-Star rating! We appreciate your business and awesome review.

January 15, 2023

Paid for everything needed for 90k service over $900 dollars. Leave the dealership open the hood when I get home and the simple Thing windshield washer didn’t even get filled up??. That simple task sh More

by AMEJIA2007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Priscilla Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2023 -

Maita Toyota of Sacramento responded

Thank you so much for your feedback. We are sorry you had a negative experience with our dealership. Thank you for bringing this to our attention.

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