Maita Toyota - Service Center

Said it would take about 1 hour and 15 minutes. Took 3 hours. Have repeatedly told them to use my phone number and they called my husband's phone to ask about replacing air filter. Waste of time Took 3 hours. Have repeatedly told them to use my phone number and they called my husband's phone to ask about replacing air filter. Waste of time and energy. Feel they are attempting upselling of additional services. Asked to speak with manager --- Norbert Santos ---- never got call back. Text message from Val Valadez. Never returmed call. In past have been satisfied with service. Not this time. More

Excellent as always. The reason why i keep coming back. I certainly recommend it to family and friends. Thank you. The reason why i keep coming back. I certainly recommend it to family and friends. Thank you. More

Very quick service and did not have to pay anything for my right tire service. my right tire service. More

They do the best service i like it The oil change used to be cheeper But the service is good to be cheeper But the service is good More

Emilio was fantastic to work with. Took care of everything I needed to get multiple repair done. Best service I have ever had at Maita Took care of everything I needed to get multiple repair done. Best service I have ever had at Maita More

Update on the status of my vehicle was excellent. I brought my laptop to wait at the lobby. It took a little over 2 hours, because it hit lunchtime. I brought my laptop to wait at the lobby. It took a little over 2 hours, because it hit lunchtime. More

Dealership was slow to respond when vehicle was pulled into service center. Standing directly to the side of the vehicle, we were passed by. into service center. Standing directly to the side of the vehicle, we were passed by. More

They installed the more expensive parts without confirming, also left greasy part on my seat confirming, also left greasy part on my seat More

Met with a couple reps titled with some sort ‘manager’, and I didn’t like their attitudes/interactions. Adrian in service dept and Ira in sales. Customer service rep Delaine was so rude over the phone. and I didn’t like their attitudes/interactions. Adrian in service dept and Ira in sales. Customer service rep Delaine was so rude over the phone. More

New computer system had me waiting to check in for over 40 minutes. Then I received a text to replace air filters but since I did not see or know they did not do it and I after I approved via text because 40 minutes. Then I received a text to replace air filters but since I did not see or know they did not do it and I after I approved via text because I did not respond soon enough. Company's should not take customer service out of play when implementing technology that is all electronic to the customer. IT IS STILL OK TO TALK TO THE CUSTOMER! The manager was nice enough to call me back about my concerns, even though I will need another trip to the service department. More