Maita Toyota - Service Center

Service & Accountability I am so happy with the customer service I received from Marlon Nonog at Maita Toyota. In todays economy, customer service seems to have taken a nose I am so happy with the customer service I received from Marlon Nonog at Maita Toyota. In todays economy, customer service seems to have taken a nose dive while $$MONEY$$ is the driver for many businesses, and care less. Marlon actually "listened" to my concerns with my Scion then, "walked the talk". Not only did Marlon earn my future business, he will earn my families, friends and co-workers business as well. So quite frankly, compared from services received elsewhere, it isn't just about the money. Some places do take that extra step to take care of their customers. More

Always Superior Service! Eddie Sanchez goes above and beyond. He is thorough, thoughtful, and always incredibly friendly. He makes it convenient for the customer, and explain Eddie Sanchez goes above and beyond. He is thorough, thoughtful, and always incredibly friendly. He makes it convenient for the customer, and explains things in terms a non-mechanical woman can understand! He stays on top of the details regarding my vehicle so that I don't have to. Eddie is the reason I will continue to drive out to Maita. More

service advisor Charles is great! So personable and professional! You are lucky to have him! We had an excellent experience doing service here for the first time. Charles is great! So personable and professional! You are lucky to have him! We had an excellent experience doing service here for the first time. More

Mark H. is the greatest!! I really appreciate Mark's knowledge of our vehicles. I trust his judgement and his recommendations on future service needs. He is helpful and always I really appreciate Mark's knowledge of our vehicles. I trust his judgement and his recommendations on future service needs. He is helpful and always willing to go the extra mile for my wife and me. More

Customer service I know nothing about cars, but I felt Charles was able to explain the state and needs of my car in very relatable terms. THANKS I know nothing about cars, but I felt Charles was able to explain the state and needs of my car in very relatable terms. THANKS More

Excellent Service! I took my car in due to my check engine light turning on. Whenever anything lights up that isn't suppose to right away I panic and drive it in to Mait I took my car in due to my check engine light turning on. Whenever anything lights up that isn't suppose to right away I panic and drive it in to Maita. Like always, great customer service by Eddie Sanchez. My car was done by the estimated time that I was given, can't complain! I would definitely recommend to friends and family. More

Customer Service I took my Highlander in for it's regularly scheduled oil change. While waiting I was walking around looking at the new vehicles and Ali asked me if he I took my Highlander in for it's regularly scheduled oil change. While waiting I was walking around looking at the new vehicles and Ali asked me if he could help me. I said no thanks I'm just looking and we continued to chat and the next thing I know I'm test driving a used Highlander. Ali was a no pressure salesman, he mad my buying my car a very pleasant experience. I also purchased leather seats for my new car. When I got a call from Chris telling me that my leather was ready to be installed, we picked a date for installation. When I got there I was assisted by Eddie Sanchez. He told me that I it was arranged for me to have a rental, which was a 2014 Camry. Nice! After three days, I got a call from Eddie saying that my car was ready to be picked up and he was going to make sure that the car was brought up so I would not have to wait. I got there and my car was ready, Eddie greeted me when I entered the service area. He walked out and inspected the car with me and I informed him that I had a concern with how one of the seats looked. He said that once the material gets used and stretched out, if I'm still unhappy with the results, to be sure to bring the car back and it will be taken care of. So when I started up my car I noticed that the light was on indicating that I was low on gas. Eddie went and spoke with the manager and came back and told me to wait inside while someone went and put some gas in my car. I was very impressed with the way Eddie handled my concerns and while I was waiting , we talked and the conversation got down to a personal level. I would and will recommend Maita to all of my family and friends. More