Back

Maita Toyota - Service Center

Sacramento, CA

3.9
3,889 Reviews

3,889 Reviews of Maita Toyota - Service Center

Sort by
January 01, 2018

Long time customer My experiences with Maita go back a long time. I bought my Prius in 2002 and have had it serviced at Maita ever since. Over the years there has been a More

by BKR1052757
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lee Reloza
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 01, 2018

Excellent service and completely in a timely manner. We were greeted in a friendly manner and shown to a service desk without any wait time. Our maintenance was completed in the time they said it would More

by CHAHN00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Reloza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Mendez
December 31, 2017

money pit I don't own a Toyota myself but my mother does and i'm the mechanic in the family so i do know the average cost of routine work like brakes rotors air More

by upsetson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
i dont remember the service writers name i was so dissapointed
Jan 26, 2018 -

Maita Toyota of Sacramento responded

I am so sorry for the treatment that you have received. Please contact me at mikelatham@maita.net to discuss the specifics of your visit and your mothers' previous visits. Mike Latham Service Director

December 29, 2017

Very good Just take around 1 and half hr. to complete the job. I'll come next time when I need service for my car. Thank you very much. More

by GREENAPPLEJC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karina
Dec 29, 2017 -

Maita Toyota of Sacramento responded

Thank you GREENAPPLEJC!!!

December 29, 2017

Another excellent experience at Maita. I took my Prius in for its 65K service on Wed. 12/27. I was able to get the service appointment at a convenient time for me. This time I had my two ye More

by User-d4def86e14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bethany Arntzen-Garcia
Dec 29, 2017 -

Maita Toyota of Sacramento responded

KIMDA, So glad your granddaughter enjoyed the Pirate ship and the aquarium. We greatly appreciate your continued trust in us by bringing your vehicle back for service. Also, thank you for taking the time to submit this review. HAPPY NEW YEAR!

December 29, 2017

Thorough, good price We've had nothing but good experiences with Maita. Very professional, on time and under budget. I highly recommend their service department for your More

by LISA_TOMDERTHICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan, Mark Hylton, Steve Morris, Bethany Arntzen-Garcia
December 29, 2017

Maintenance and repair I would have given a 5 star however, the concern over the noise coming from my drivers window was not satisfactory. I have taken it back numerous time More

by TOBEGARDENING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Val Valadez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2017 -

Maita Toyota of Sacramento responded

TOBEGARDENING, Thank you for your review. We are sorry your window is not working like it should. Thank you for understanding that it is a Toyota brand issue and not just Maita Toyota's issue. We will do everything we can to solve your issue. Thank you!

December 29, 2017

Not to thrilled The individual that I worked seemed defensive regarding our concerns with the vehicle Also the reasoning behind the problem with the vehicle seemed More

by ARMANDO.ESPARZA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Val Valadez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2017 -

Maita Toyota of Sacramento responded

Armando, we would like to talk to you personally regarding your concerns. Please call our Service Manager, Mike Latham, at (916)481-0855. Thank you!

December 28, 2017

It was great visit as usual I always use this dealership.every body is great and do the best.i recommend this dealership to all my freind.it is in convenient location and friendl More

by MJEILKHANI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Eilkhani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lorinda Peska, Sami Bolad, Eddie Sanchez
Dec 28, 2017 -

Maita Toyota of Sacramento responded

Dear MJEILKHANI, Thank you for your loyalty and kind words. It is so appreciated that you recommend us to your friends.. We will not let them down.. Thanks again!

December 25, 2017

Why have a warranty I have had nothing but problems with my nav head unit in my truck. I took it in they couldn’t get it to mess up. They told me to drive with my phone n More

by MICHAELJMCCARTNEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Junko Case
Dec 29, 2017 -

Maita Toyota of Sacramento responded

Michael, it's very important we find out what went wrong. Please contact our Service Manager, Mike Latham, at )916)481-0855. We definitely want to solve this issue. Thanks!

...
384
...