Maita Toyota - Service Center

Change the oil and filter. Went in for my yearly oil and filter change ( only drive 2000 miles a year) and very fast less than one hour. It also includes a full vehicle check. Went in for my yearly oil and filter change ( only drive 2000 miles a year) and very fast less than one hour. It also includes a full vehicle check. More

SECOND VISIT My air bag was finally replaced. Thank you. After I picked it up and started driving it around I noticed something rolling around inside my console. My air bag was finally replaced. Thank you. After I picked it up and started driving it around I noticed something rolling around inside my console. I had noticed that all my "stuff" had been moved around and put here and there (stuff from my console and glove box). After Christmas, I took the car back in. I left it after hours to be worked on the next day. This time I cleaned the console out. I was called and told it was tic tacs that were in a cubby hole (I knew this was not so, because I had moved them). Long story short, as the car was being brought out to me the mechanic noticed the rolling around, as I had told them. He took it back and discovered a roll of Tums that had been dropped during the fix process. #1, I should have been told that I needed to clean my console out to start with. Since I didn't know, they did it, but all the stuff should have been put in a bag and returned to me, not spread out! As usual. Everyone was very nice, but I wasted many hours resolving a silly problem. More

17 years of exceptional service My first Toyota I owned for a period of 16 years and and a grand total of 350,000 miles. My current car was purchased in 1999 in the Bay Area, and I My first Toyota I owned for a period of 16 years and and a grand total of 350,000 miles. My current car was purchased in 1999 in the Bay Area, and I moved to Sacramento in 2000. I have not had this car serviced anywhere else, as I have been very pleased with the maintenance performed on my car; and with the great customer service. I work an early shift at work. Many times I have brought my car in the day before a service appointment, pick up a rental car (at a very inexpensive rate), and then receive a call at work the next day saying my car has been serviced and ready to be picked up. I More

Marlon The service was quick and friendly. They were competent and honest about car needs and how long service could be. Marlon helped to make a time when th The service was quick and friendly. They were competent and honest about car needs and how long service could be. Marlon helped to make a time when the services could be done and Brian helped schedule quickly. They were great to work with and I am thankful for their service. More

My Maita Service experience My Solara initially failed SMOG. I made appointment with Maida for service to pass SMOG. The vehicle was inspected, and found nothing that needed to r My Solara initially failed SMOG. I made appointment with Maida for service to pass SMOG. The vehicle was inspected, and found nothing that needed to replaced. Make adjustment and was ready to go. All other inspection diagnosis passed with no additional work. Always looking for a service company to insure we are told what we need to hear and how to solve a problem. Maida passed. I will visit again. I drive this car perhaps 1,000 miles a year. I want to keep it in top shape for as long as I have it. More

Excellen 10k Service Service was great from time I arrived until service was completed. Katina Gonzalez was very knowledgeable of her work and explained in detail what wa Service was great from time I arrived until service was completed. Katina Gonzalez was very knowledgeable of her work and explained in detail what was needed to be performed with my 10k service. I inquired about replacing my windshield since it was not covered by warranty and she was pretty quick in providing me an estimate of the parts and labor cost to replace & calibrate it. More

Exceptional Customer Service From the moment I drove into the dealership, from the start to finish. I was greeted, and received professional customer care and service. I was even From the moment I drove into the dealership, from the start to finish. I was greeted, and received professional customer care and service. I was even given a discount. More

Maita Toyota Service is excellent The service folks at Maita never disappoint. They are courteous, knowledgeable, and professional. The facility is comfortable. The work is always done The service folks at Maita never disappoint. They are courteous, knowledgeable, and professional. The facility is comfortable. The work is always done correctly. We appreciate doing busy with such good people and especially appreciate Junko Case and here great team. More

They Didn't Complete the Maintenace I took my 2017 Prius Prime for 15k maintenance and acknowledged that one of the tires losses air enough that I needed to put air once a month. After a I took my 2017 Prius Prime for 15k maintenance and acknowledged that one of the tires losses air enough that I needed to put air once a month. After an hour, I was informed that there is a tiny puncture on the wall of one tire and it needs replacement at cost of $244.05 out the door! They did not rotate the tires because of liability. Beside the fact that $197 is too much for just one tire, I think they had to rotate the tires since I already told them about the issue initially. How can you be liable when customer already acknowledge the issue! As I was expecting the Toyo 245/75R16 is being sold at $140 new elsewhere or another option is since tires are one year old with threads at 7/32 you can have a used never repaired 7/32 installed at only $50 out the door! Again, the financial part of this half done maintenance is not as important. More

Staff friendly and customer oriented Staff is very friendly and helpful. Had warranty work being done on my daughter's car and was scheduled for 9:50 and it wouldn't be done until after 2 Staff is very friendly and helpful. Had warranty work being done on my daughter's car and was scheduled for 9:50 and it wouldn't be done until after 2:00. Lee was the gentleman from the service department who assisted me and asked if I was waiting or was someone was picking me up and I said I was staying. The car was finished at 12:15. They are a great staff. Frank in More