Maita Toyota - Service Center

Consistent Excellence Our advisor Luis is always the most helpful, and he remembers us and knows our history. Honesty and positive professionalism are a constant with him Our advisor Luis is always the most helpful, and he remembers us and knows our history. Honesty and positive professionalism are a constant with him and staff at Miata, that’s why we continue to come. More

Fast and friendly I have received nothing but excellent service from this center since I first bought my used Rav4 from this dealership. Friendly customer service, fas I have received nothing but excellent service from this center since I first bought my used Rav4 from this dealership. Friendly customer service, fast and efficient technicians/mechanics, and very helpful shuttle service to and from work. Thank you! More

90000 mile I had excellent service from Bob sigston. The 90,000 mile check-up took much less time about an hour than I thought it would. I was very pleased with I had excellent service from Bob sigston. The 90,000 mile check-up took much less time about an hour than I thought it would. I was very pleased with the work that was done on my car and I most certainly would recommend Maita Toyota to anyone. More

Regular service maintenance--oil change I take my 20016 Toyota Prius into Maita Toyota about every six months for an oil and maintenance check. For the most part I am always pleased with th I take my 20016 Toyota Prius into Maita Toyota about every six months for an oil and maintenance check. For the most part I am always pleased with the service. It's generally fast since I don't make appointments for the most part and unless it's a bigger job. Today, my Adviser was Lawrence Rochelle. He was a very nice person, most helpful, honest and very professional. After sitting in the lounge for almost and hour he came over to tell me that they were just finishing up with my car. I really appreciated this information . It gave me heads up that I didn't have much longer to wait and I like that. Also, when I first drove up, the young man that took my information was very professional too. I'm sorry I didn't catch his name. More

Satisfactory Really liked getting uber ride to and from my home. Originally was told repair would take about a day, so I rented a car from rental department for an Really liked getting uber ride to and from my home. Originally was told repair would take about a day, so I rented a car from rental department for an appointment I rescheduled. I received no updates regarding more time being needed to repair my car. Since the rental car was due back in 24 hr. I left two messages for my service advisor and did not get a return call. I called a third time and left a message for my service advisor saying I was driving over to return the rental. My car was not ready and I had to repeat process to rent for another day. Then after paying over $1200 for repair work, not even my front window was cleaned. I was happy that I did not have to pay for the additional rental day. More

Routine Service The customer service agent, Steve Morris, was personable, professional, and delightful. He called as promised when the car was finished, and ensured m The customer service agent, Steve Morris, was personable, professional, and delightful. He called as promised when the car was finished, and ensured my car was ready during the time frame he quoted. My only disappointment was that, for some reason, the person who serviced my car removed the child car seat and stuck it in the back compartment. That would have been okay had he put it back in place when he finished, as that is a difficult and time intensive chore for me. More

Efficient and helpful I wemt in for a recall for my Rav4. The gentleman Steve was very helpful and nice. They needed me car for the majority of the day and paid for an uber I wemt in for a recall for my Rav4. The gentleman Steve was very helpful and nice. They needed me car for the majority of the day and paid for an uber to and from my home to the service center. Overall I was happy with the service and my car seems fine! More

Change the oil and filter. Went in for my yearly oil and filter change ( only drive 2000 miles a year) and very fast less than one hour. It also includes a full vehicle check. Went in for my yearly oil and filter change ( only drive 2000 miles a year) and very fast less than one hour. It also includes a full vehicle check. More

SECOND VISIT My air bag was finally replaced. Thank you. After I picked it up and started driving it around I noticed something rolling around inside my console. My air bag was finally replaced. Thank you. After I picked it up and started driving it around I noticed something rolling around inside my console. I had noticed that all my "stuff" had been moved around and put here and there (stuff from my console and glove box). After Christmas, I took the car back in. I left it after hours to be worked on the next day. This time I cleaned the console out. I was called and told it was tic tacs that were in a cubby hole (I knew this was not so, because I had moved them). Long story short, as the car was being brought out to me the mechanic noticed the rolling around, as I had told them. He took it back and discovered a roll of Tums that had been dropped during the fix process. #1, I should have been told that I needed to clean my console out to start with. Since I didn't know, they did it, but all the stuff should have been put in a bag and returned to me, not spread out! As usual. Everyone was very nice, but I wasted many hours resolving a silly problem. More