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Maita Toyota - Service Center

Sacramento, CA

3.9
3,884 Reviews

3,884 Reviews of Maita Toyota - Service Center

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January 08, 2018

Regular service maintenance--oil change I take my 20016 Toyota Prius into Maita Toyota about every six months for an oil and maintenance check. For the most part I am always pleased with th More

by Sue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lawrence Rochelle
January 08, 2018

Satisfactory Really liked getting uber ride to and from my home. Originally was told repair would take about a day, so I rented a car from rental department for an More

by GrammyD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Picchi, Bob Sigston
January 08, 2018

Routine Service The customer service agent, Steve Morris, was personable, professional, and delightful. He called as promised when the car was finished, and ensured m More

by Loyal Customer
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve Morris
January 08, 2018

Efficient and helpful I wemt in for a recall for my Rav4. The gentleman Steve was very helpful and nice. They needed me car for the majority of the day and paid for an uber More

by MWESTCOTT18
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve Morris
January 08, 2018

Waste of time The service members were very respectable and for that I am very appreciative that the persons working at Toyota are professionals who conduct themsel More

by afgarcia86d
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lee Reloza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2018 -

Maita Toyota of Sacramento responded

I apologize for the concerns regarding your rear defroster that we have caused you. I would ask that you reach out to me at mikelatham@maita.net so that I may schedule an appointment to have your defroster operation inspected by our shop foreman and then proceed with a repair program. Mike Latham Service Director

January 08, 2018

Change the oil and filter. Went in for my yearly oil and filter change ( only drive 2000 miles a year) and very fast less than one hour. It also includes a full vehicle check. More

by FHK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Priscilla Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 07, 2018

SECOND VISIT My air bag was finally replaced. Thank you. After I picked it up and started driving it around I noticed something rolling around inside my console. More

by KATHYLASICH
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
The mechanic that resolved the problem., Mark Hylton, Steve Morris
January 06, 2018

17 years of exceptional service My first Toyota I owned for a period of 16 years and and a grand total of 350,000 miles. My current car was purchased in 1999 in the Bay Area, and I More

by M.BOSCHERT9260@sbcglobal.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Latham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Reloza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Val Valadez
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 05, 2018

Marlon The service was quick and friendly. They were competent and honest about car needs and how long service could be. Marlon helped to make a time when th More

by jenhavey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian, Marlon Nonog
January 05, 2018

My Maita Service experience My Solara initially failed SMOG. I made appointment with Maida for service to pass SMOG. The vehicle was inspected, and found nothing that needed to r More

by RON.NASAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Latham
5.0
This rating includes all reviews, with more weight given to recent reviews.
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