Maita Toyota - Service Center

Firstly, I was told over the phone, that I would have to have my car towed since the immobilization unit was preventing my car from starting. I figured Toyota manufacturing knew more than Maita Toyota, the have my car towed since the immobilization unit was preventing my car from starting. I figured Toyota manufacturing knew more than Maita Toyota, they would not strand a car with a misfunction of the immobilization unit. My car was jump-started and I drove to Maita Toyota. They asked if I had an appointment, and I said the girl told me to tow it in. I did not know if this was an appointment, but figured it was not. They told me to keep my car running and I waited about 20 minutes and then I began to complain, that my car has been kept running and asked, "{Don't you know how to jump-start a car?) Then I met up with the service clerk who knew nothing. He contacted the general manager to speak with me. He helped. But this incident shows me I need to speak directly with a mechanic. Lorraine Talbo9t More

Always friendly, competent, helpful staff; area in and around building and parking lot clean and comfortable; wait times reasonable. Service staff do an excellent and thorough job at repairs and maintena around building and parking lot clean and comfortable; wait times reasonable. Service staff do an excellent and thorough job at repairs and maintenance. More

Horrible service, waited for 4 hours, promised that will take 2 but were not able to do that. take 2 but were not able to do that. More

After being a Ford owner with terrible service here in Sacramento, I have found my new Toyota experience over the past 2 years to be a breath of fresh air! Not only is it easy to make an appointment onli Sacramento, I have found my new Toyota experience over the past 2 years to be a breath of fresh air! Not only is it easy to make an appointment online, the service at drop off is quick, efficient and extremely friendly. They do not waste my time telling me it is going to take longer than it actually does for service or repairs. The waiting room is also customer focused with internet, a coffee shop etc. I am very happy with this dealership overall! More

It was a busy day at the service department, but Norbert helped me out so I could be on my way. Many thanks! helped me out so I could be on my way. Many thanks! More

good service layout, friendly staff, wanted more details about oil used for oil change and staff were slow to notify me when my Highlander was available? better coordination between staff? about oil used for oil change and staff were slow to notify me when my Highlander was available? better coordination between staff? More

I purchased two Toyota Hybrid Camrys from this dealership (2007 and 2018) service for both performed flawlessly over the time of possession. Service is always professional and the service team friendly and c (2007 and 2018) service for both performed flawlessly over the time of possession. Service is always professional and the service team friendly and courteous. Thank your Maita Toyota of Sacramento. This is my go to service provider. More

They are quick to get you check in and getting your paperwork completed so that you can be on your way paperwork completed so that you can be on your way More

I waited 3 hours for an oil change. After two hours, Angel Cruz came by & told me they are starting on my car now. You are kidding I said. The oil change was going to be $110! 2 oil After two hours, Angel Cruz came by & told me they are starting on my car now. You are kidding I said. The oil change was going to be $110! 2 oil changes ago it was $85, last oil change it was $95. It looks like Jiffy Lube for me. Ralph Villanueva More

Service was great but my issue was not solved. I keep bringing my car for the same issue and they don't have.a solution. I was disappointed that I wasted my time. I keep bringing my car for the same issue and they don't have.a solution. I was disappointed that I wasted my time. More