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Maita Toyota - Service Center

Sacramento, CA

3.9
3,892 Reviews

3,892 Reviews of Maita Toyota - Service Center

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February 05, 2018

Stress free Trip Mark Hylton was great as usual. No issues. Kept me updated and repaired what was necessary. Stress free trip and was done in a timely manner. More

by SJOESIX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Hylton
Feb 05, 2018 -

Maita Toyota of Sacramento responded

Thank you for sharing your experience with Mark. He truly embodies our commitment to truly exceptional service. Thank you, Mike Latham Service Director

February 05, 2018

excellant As always treated as a valued customer service was timely Mark is always a joy to deal with Ii have and will recommend the maita service group More

by XXXIMPRL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Hylton
Feb 05, 2018 -

Maita Toyota of Sacramento responded

Thank you for recognizing Mark Hylton and Maita Toyota’s Service and Parts Departments. It is for customers like you that we strive to provide the truly exceptional service that you deserve. Thank you again, Mike Latham Service Director Maita Toyota

February 05, 2018

The worst waste of money ever and time I don't recommend this dealer to nobody I have to take a hit on the dealers mistake I was told they have the part for recall a few hours later they ca More

by GENDUSTER
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Val Valadez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2018 -

Maita Toyota of Sacramento responded

Please let me apologize for wasting your time. We would like to make this situation right for you and to take care of any outstanding recalls / campaigns that are available for your vehicle. Would you reach out to me at mikelatham@maita.net with the particulars of your situation and your vehicle information that I can move forward on your behalf? Thank you, Mike Latham Service Director

February 05, 2018

Super Fast! Lee was excellent! He was able to get my Air Bag recall done within 2 hrs. It was estimated for 4 - 6 hrs but he was able to get it done for me within More

by harshaeagle
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lee Reloza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2018 -

Maita Toyota of Sacramento responded

Thank you for your recognition of Lee Reloza and our Service and Parts Departments. It is for customers like you that we strive to provide the truly exceptional service that you deserve. Thank you again, Mike Latham Service Director Maita Toyota

February 05, 2018

Great Service Val and his team always does a great job! Have been going to Val for many many years! Great service, friendly and consistently great! Thanks! More

by HDNANJO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Val Valadez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2018 -

Maita Toyota of Sacramento responded

Thank you for your gracious review of Val Valadez and the rest of our team. It is for customers like you that we strive to provide the truly exceptional service that you deserve. Thank you again, Mike Latham Service Director Maita Toyota

February 05, 2018

Awesome maintenance on my vehicle almost 18 years I have a 1996 4Runner and have brought it to Maita for most of the years I have had it. It is the best car ever and I believe that can be attributed t More

by LIL1SMILE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Val Valadez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2018 -

Maita Toyota of Sacramento responded

Thank you for recognizing Val. He is a long time valued employee and continually treats our customers as family. We appreciate him for his attitude and you for the opportunity to earn your business. Thank you again, Mike Latham Service Director Maita Toyota

February 05, 2018

Quick but they forgot to wash my car No real complaints but I did ask if they could wash my car and they said yes. Unfortunately, my car was still dirty when I picked it up. More

by TRE.LOTT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Priscilla Camacho
3.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2018

As always, a very pleasant experience. I was very pleased with Bob Sigston's professionalism/knowledge. The previous week I had been in for a routine oil change, and he took a very careful More

by CLG0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Sigston
Feb 05, 2018 -

Maita Toyota of Sacramento responded

Thank you for your gracious review of Maita Toyota’s Service and Parts Departments. It is for customers like you that we strive to provide the truly exceptional service that you deserve. Thank you again, Mike Latham Service Director Maita Toyota

February 01, 2018

Friendly employees A pleasant experience. I waited for my car. It was done on time at the coupon price even though I didn't have the coupon. More

by Elliott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe valadan
Feb 01, 2018 -

Maita Toyota of Sacramento responded

Thank you for your gracious review of Maita Toyota’s Service and Parts Departments. It is for customers like you that we strive to provide the truly exceptional service that you deserve. Thank you again, Mike Latham Service Director Maita Toyota

February 01, 2018

Excellent service I had a fantastic experience with maita toyota. I will not take me vehicle anywhere else. Thank you bethany for being u!! Maita toyota is the best More

by JHJQUEENER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bethany Arntzen-Garcia
Feb 01, 2018 -

Maita Toyota of Sacramento responded

Thank you for your gracious review of Maita Toyota’s Service and Parts Departments. It is for customers like you that we strive to provide the truly exceptional service that you deserve. Thank you again, Mike Latham Service Director Maita Toyota

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