Maita Toyota - Service Center

Scratched the windows instead of cleaning They wanted to clean the water spots from windows but scrach all over and had to change all windows on a brand new car this is something that nobody e They wanted to clean the water spots from windows but scrach all over and had to change all windows on a brand new car this is something that nobody expects to see happening on a new car. More

Always professional I always feel very comfortable at Maita Toyota Sacramento. They have been very professional from buying my Prius to my regular maintenance. All the st I always feel very comfortable at Maita Toyota Sacramento. They have been very professional from buying my Prius to my regular maintenance. All the staff are great. More

General tune-up. I was very pleased with the service I received when checking my car in. The service rep told me the approximate time it would take to service my car, I was very pleased with the service I received when checking my car in. The service rep told me the approximate time it would take to service my car, and he was right. More

Service was speedy and efficient I chose to wait for my vehicle during an oil and filter change and tire rotation. The service was accomplished in less than the expected time, with co I chose to wait for my vehicle during an oil and filter change and tire rotation. The service was accomplished in less than the expected time, with courtesy and efficiency, AND--it cost less than I was anticipating! More

Great service The service is excellent . You just drop off you vehicle, and let them do the rest. They call you when it's done , And bam, you're vehicle is ready! The service is excellent . You just drop off you vehicle, and let them do the rest. They call you when it's done , And bam, you're vehicle is ready! More

vehicle maintenance The staff are always very professional and personable. The work is done on time, as scheduled. Great job and keep up the great work, super. The staff are always very professional and personable. The work is done on time, as scheduled. Great job and keep up the great work, super. More

Awesome I’m giving this a 5 star because they are always helpful. It’s quick and easy. They don’t try to sell you any other service like other shops. I’m giving this a 5 star because they are always helpful. It’s quick and easy. They don’t try to sell you any other service like other shops. More

Usually great, but missed the mark this time First, the staff were helpful and I was treated well. However, I was disappointed in the results and followup. I asked for a car wash but when I picke First, the staff were helpful and I was treated well. However, I was disappointed in the results and followup. I asked for a car wash but when I picked up the car it wasn't washed. I asked for the results of the inspection via email but although I received the cover sheet, the attachment wouldn't open so I emailed Eddie and asked for it to be resent. I still haven't received it. I scheduled service for spark plug replacement at 120,000 miles that Bethany recommended as book service. She also suggested HV Battery Maintenance and Eddie said tie rods were wearing, all to be done on Thursday at an all day service appointment. Since I had questions re the spark plug service interval and the actual need for the battery maintenance I called Bethany. I was told she was with a customer so I left a number and asked for her to call. I never received a call. I subsequently cancelled the appointment and am considering alternatives. These concerns are unusual in the 20 years I've been a customer of Maita Toyota. More

OUTSTANDING SERVICE! I want to express my extreme gratitude of Mr. Bob Picchi for excellent customer service. He was knowledgeable and very helpful. TRULY EXCEPTIONAL! T I want to express my extreme gratitude of Mr. Bob Picchi for excellent customer service. He was knowledgeable and very helpful. TRULY EXCEPTIONAL! Thank you More