Maita Toyota - Service Center

CORDIAL AND FRIENDLY ATTENTION The staff at the service center were tops. Professional, attentive, friendly and helpful in ever way. Had the Karr Security System installed along w The staff at the service center were tops. Professional, attentive, friendly and helpful in ever way. Had the Karr Security System installed along with protective molding. Received a top-notch detailing of my car thrown in for free. Wow! Didn't know that dealerships did business this way anymore. Thank you Maida. Even though I live in Lincoln, 25 miles away, it will be worth it to take the car into your dealership. See you at my next service appointment. Mike B. More

A little confusing for a first timer. First time customer for a 6 month service on my new car. The first person I spoke with does not identify himself. I thought he was the service write First time customer for a 6 month service on my new car. The first person I spoke with does not identify himself. I thought he was the service writer. Then he tells me someone else will take of me. I wait and since nobody shows up. I go inside and they tell me someone will come out. Ryan Giffin arrives. He is pleasant and professional. When I came back to pick up the car, I dealt with Ryan. No problem. He sent me to the VALET desk who tells me my car is ready and I walk to the car. There is no key inside. Finally the valet person arrives with the key.he apparently had forgotten to give it to me. This procedure needs to be explained to first time customers. It was confusing.it may be routine for the staff but not for someone new. More

Truly exceptional service! I came in for my 35k service and also had some brake noise for my 2015 Rav. Turns out I was due for new front brake pads. Bob, my service advisor, was I came in for my 35k service and also had some brake noise for my 2015 Rav. Turns out I was due for new front brake pads. Bob, my service advisor, was very attentive and explained things thoroughly. An excellent customer service experience. More

My Corolla service As always the staff was knowledgeable and professional. Steve Morris made sure the car was ready for me in one day and the mechanic discovered what co As always the staff was knowledgeable and professional. Steve Morris made sure the car was ready for me in one day and the mechanic discovered what could have been a huge problem if it hadn’t been discovered. Truly, a big reason I purchase Toyota’s is because of the service center. More

very satisfied Priscilla was very professional in her interactions with me. I am pleased to receive free tire rotation with the previous purchase of my tires. My Ser Priscilla was very professional in her interactions with me. I am pleased to receive free tire rotation with the previous purchase of my tires. My Service Advisor mentioned additional service needs for me to keep my car in good running order. More

Maintenance Service department is great. Efficient check in, service and was on my way in time. Cared for my vehicle and made sure it was clean and protected. Service department is great. Efficient check in, service and was on my way in time. Cared for my vehicle and made sure it was clean and protected. Friendly employees from check in to exit. More

Professional Team and Terrific Service I had great service again today. Since the car took all day to service, they even sent me back to my house in an Uber! I had great service again today. Since the car took all day to service, they even sent me back to my house in an Uber! More

Great service! This is my 3rd or 4th coming to this dealership and I’m very impressed. Fast service and great knowledge of the product. I’ll be back! This is my 3rd or 4th coming to this dealership and I’m very impressed. Fast service and great knowledge of the product. I’ll be back! More

Great Again, Val took great care of us for our 120,000 mile service. We had a late morning appointment but the team got the truck done quickly. Also, we appreciate Val took great care of us for our 120,000 mile service. We had a late morning appointment but the team got the truck done quickly. Also, we appreciated the comp loaner vehicle which helped out with our logistical needs. Although we live closer to Elk Grove, the personal and professional service keeps us returning to Maita. It is worth the drive. Thank You Val and the Team!! More