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Maita Toyota - Service Center

Sacramento, CA

4.0
3,717 Reviews

3,717 Reviews of Maita Toyota - Service Center

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January 29, 2018

Great Experience! I had such a great experience at Maita Toyota of Sacramento, I would never think of taking my vehicles anywhere else. Keep up the great work! More

by KELLEN85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Picchi
Jan 29, 2018 -

Maita Toyota of Sacramento responded

Thank you for your gracious review of Maita Toyota’s Service and Parts Departments. It is for customers like you that we strive to provide the truly exceptional service that you deserve. Thank you again, Mike Latham Service Director Maita Toyota

January 29, 2018

Airbag recall An airbag recall was the reason for the service. There is no way for a customer to know the quality of the service unless we watched them do the work. More

by DONMIETTE
Recommend Dealer
Yes
Employees Worked With
Val Valadez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2018 -

Maita Toyota of Sacramento responded

01/29/2018 11:57 AM Thank you for your gracious review of Maita Toyota’s Service and Parts Departments. Mike Latham Service Director Maita Toyota

January 29, 2018

Maintenance-tire rotation etc Service desk attendant & the outside check in were polite & fast. The service was completed in timely manner. Comfortable & quiet waiting room. I wi More

by MRSKERZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Priscilla Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2018 -

Maita Toyota of Sacramento responded

Thank you for your gracious review of Maita Toyota’s Service and Parts Departments. It is for customers like you that we strive to provide the truly exceptional service that you deserve. Thank you again, Mike Latham Service Director Maita Toyota

January 29, 2018

Perfect! Val Valadez was great! He explained to me in detail what my car needed and what was going on with it. Very helpful, knowledgeable and pleasant. More

by LITORRES1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Val Valadez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Méndez
Jan 29, 2018 -

Maita Toyota of Sacramento responded

Thank you for your gracious review of Maita Toyota’s Service and Parts Departments. It is for customers like you that we strive to provide the truly exceptional service that you deserve. Thank you again, Mike Latham Service Director Maita Toyota

January 29, 2018

Great Service Val is always giving me the best service. Every time, I bring my vehicle into the shop; any important item or concern, Val will bring those concerns More

by SWSACTO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Val Valadez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2018 -

Maita Toyota of Sacramento responded

Thank you for your gracious review of Maita Toyota’s Service and Parts Departments. It is for customers like you that we strive to provide the truly exceptional service that you deserve. Thank you again, Mike Latham Service Director Maita Toyota

January 29, 2018

Service of Toyota Highlander Marlon knows what he is talking. He is a very nice guye posses a good customet service. IHe is dependable an can be trusted for any service rendered More

by admir-maria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marlon Nonog
Jan 30, 2018 -

Maita Toyota of Sacramento responded

Thank you for your gracious review of Maita Toyota’s Service and Parts Departments. It is for customers like you that we strive to provide the truly exceptional service that you deserve. Thank you again, Mike Latham Service Director Maita Toyota

January 28, 2018

Highlander Service Dec 2017 The service as usual was professional and courteous. The maintenance was finished in a timely manner and a return phone call as prompt. I was, however More

by TOM.SACTOWN
Recommend Dealer
Yes
Employees Worked With
Bethany Arntzen-Garcia
Jan 29, 2018 -

Maita Toyota of Sacramento responded

Thank you for your gracious review of Maita Toyota’s Service and Parts Departments Please reach out to Bethany for a clearer explanation of our revised transportation policy. It is for customers like you that we strive to provide the truly exceptional service that you deserve. Thank you again, Mike Latham Service Director

January 27, 2018

Good service As usual, they provided great service. However, it was disappointing to see them stop their courtesy shuttle program which they have had for over ten More

by YO_SRI_B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Sanchez
Jan 27, 2018 -

Maita Toyota of Sacramento responded

Thank you for your gracious review of Maita Toyota’s Service and Parts Departments. Please reach out to Eddie Sanchez for a more detailed explanation of our improved transportation policy. It is for customers like you that we strive to provide the truly exceptional service that you deserve. Thank you again, Mike Latham Service Director

January 27, 2018

simple and reliable service was fast, explanation of the service to be done was simple and easy to understand, very good quality service and everything that needs to be d More

by wetmejia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marlon Nonog
Jan 27, 2018 -

Maita Toyota of Sacramento responded

Thank you for your gracious review of Maita Toyota’s Service and Parts Departments. It is for customers like you that we strive to provide the truly exceptional service that you deserve. Thank you again, Mike Latham Service Director

January 27, 2018

Unhappy longtime customer As a longtime customer, I am unhappy that my problem has not been solved after spending over $767. The problem is a check engine light that still sta More

by DONLEWIS01
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eddie Sanchez, Luis Mendez
Jan 27, 2018 -

Maita Toyota of Sacramento responded

I apologize for the concern over your vehicle that we are causing your wife and, in turn, you. Would you please send the repair order number to my email, mikelatham@maita.net , that I can begin to rectify the situation? Thank you for your kind words and actions. I'm ready to go to work for your satisfaction. Mike Latham Service Director

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