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Maita Toyota - Service Center

Sacramento, CA

4.0
3,717 Reviews

3,717 Reviews of Maita Toyota - Service Center

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February 23, 2018

Awesome experience I have never disappointed when I visit Maita Toyota. I have and always will be a loyal customer. They are the reason my Toyota runs like a Toyota shou More

by THECARGUY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valadao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2018 -

Maita Toyota of Sacramento responded

We are here to keep your "Toyota running like a Toyota.' Thank you, Mike Latham Service Director Maita Toyota

February 23, 2018

Fast, accurate, super friendly Bethany was very knowledgeable and friendly, she answered all my questions and was very patient with me. My car was done quickly and I was given help More

by Lolocarreview
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bethany Arntzen-Garcia
Feb 25, 2018 -

Maita Toyota of Sacramento responded

Thank you for recognizing Bethany's skill set. She is one of our many employees to progress through our ranks to her current position. Started as a Service Valet (moving cars) to Service Booker (processing the endless service visit paperwork) to the Express Maintenance Advisor that she is today. She continues to provide awesome service in every role for Maita Toyota. Mike Latham Service Director Maita Toyota

February 23, 2018

Professional and friendly Kurt was very helpful from my first phone call and to helping me the next day. He understood my warranty and gave me advice that it would end in 3 mon More

by DMSAMIA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kurt Schnell
Feb 25, 2018 -

Maita Toyota of Sacramento responded

Thank you for seeing what we see in Kurt. We hired him from another Toyota dealer because of his ability to keep you completely informed and to give solid advice regarding your vehicle's needs. Mike Latham Service Director Maita Toyota

February 23, 2018

Friendly and effiicient Service Adviser was knowledgeable and gracious. It was for nail in tire which they patched and turned off the tire pressure warming light on dashboar More

by NurseF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Saephanh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2018 -

Maita Toyota of Sacramento responded

We know that tires are important and Jason is here to make sure that you get the most and safest life out of them (and give you options for new ones when the time comes.) Thank you for taking the time to recognize Jason for his skill set. Mike Latham Service Director Maita Toyota

February 23, 2018

Service was competent and on time. Previous work on my Toyota Camry in the recent past indicated the dealer's repair workers were very competent and hard workers. The price was not the More

by REDDIE_1357
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jacob Lowe
Feb 25, 2018 -

Maita Toyota of Sacramento responded

We understand that we are not always the lowest priced option and strive to provide excellent service for our charges. Jacob is an awesome example of completing that task for Maita Toyota' Service and Parts Departments. Thank you for your continued patronage and your kind words. Mike Latham Service Director Maita Toyota

February 23, 2018

Fast, easy, no surprises. I arrived early, got checked in, 30 minutes later they were done and no surprises. Joe was very professional, courteous and cute. I was finished even More

by CATALANOSM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valadao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2018 -

Maita Toyota of Sacramento responded

We love to hear about our processes working as intended and making your service visit quick, easy and painless. Joe works hard every day to make that happen for everyone of his customers. Thank you for taking the time to let us know that we get it right. Mike Latham Service Director Maita Toyota

February 23, 2018

Great,service lady was awesome and so was Tara sales Tara was very engaging .service Bethany was very awesome went to my car about 3 times to get some stuff I had left behind,with a smile.Great asset to More

by AGKMCCORMACK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bethany Arntzen-Garcia
Feb 25, 2018 -

Maita Toyota of Sacramento responded

We can't say enough about Bethany's customer service skill set. She sets the bar high for all of us. Thank you for taking the time to recognize Bethany. Mike Latham Service Director Maita Toyota

February 23, 2018

Very Helpful We were very pleased by the help Lee gave us. He went well beyond the call of duty. We were also pleased with the person who did the actual diagnosi More

by bobbysgirl1965
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Reloza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2018 -

Maita Toyota of Sacramento responded

We appreciate your recognition that our service si a complete team effort every time. Lee is the face of the service department and flawlessly orchestrates all the behind the scenes actions to present you with an exceptional service visit. Thank you for taking the time to recognize our team. Mike Latham Service Director Maita Toyota

February 22, 2018

Starting problem resolved. I had a chronic but inconsistent starting problem with my 2004 Tundra. Val kept me informed on the progress the technicians were making. The problem More

by TERRYNANDREA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Val Valadez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2018 -

Maita Toyota of Sacramento responded

We love to hear about our employees working through your situation and giving you good, solid solutions to consider. Thank you for taking the time to tell us about Val and his team of service technicians. Mike Latham Service Director Maita Toyota

February 21, 2018

Great service Fantastic service. Lawrence was great. Made an appointment and waited approximately 90 minutes. Waiting area clean and excellent WIFI I would highly More

by PHIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lawrence Rochelle
Feb 21, 2018 -

Maita Toyota of Sacramento responded

Thank you! Lawrence embodies our commitment to completing your service in a timely manner each and every time that you visit us. We appreciate the time you've taken to give us this feedback. Thank you, Mike Latham Service Director Maita Toyota

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